Positive and caring student support professional with upbeat attitude and detail-oriented approach to meeting all student needs. Highly organized, proactive and flexible with strong critical thinking and planning abilities.
Overview
9
9
years of professional experience
Work History
Student Services Specialist
Northeast Texas Community College
01.2024 - Current
Planned and promoted career planning presentations, work experience programs, and career workshops.
Assisted students in exploring and selecting career paths.
Advised students on educational, career, and social opportunities.
Served as a liaison between students and external organizations for internship placements or job opportunities after graduation.
Park Ranger
Daingerfield State Park
11.2022 - 01.2024
Promoted education on ecology, natural resources, and environmental concerns to visitors through captivating presentations, elaborate exhibits, and hands-on workshops.
Offered quality interpretive programming for school groups to foster appreciation for natural resources and encourage future environmental stewardship.
Interacted pleasantly with visitors and promoted park rules, regulations, and safety measures to educate and inform.
Cashier
Spring Market
03.2020 - 01.2023
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Maintained a safe and healthy work environment for partners and the public.
Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
Helped customers complete purchases, locate items, and join reward programs.
Reconciled cash drawer at the start and end of each shift, accounting for errors, and resolving discrepancies.
Cashier
Fred's
03.2018 - 08.2019
Organize and create floor models for new merchandise
Assisted customers with questions and locations of products
Completed online orders, unloading, and stocking products.
Handled cash with high accuracy and took care to check bills for fraud.
Assistant Manager
Domino's
09.2015 - 02.2018
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Reduced waste and pursued revenue development strategies to keep the department aligned with sales and profit targets.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Developed a loyal and highly satisfied customer base through proactive management of team customer service strategies.
Education
Bachelor of Business Administration with Marketing -
Texas A&M University-Texarkana
05.2023
Associate of Science in Business Administration with Accounting -
Northeast Texas Community College
05.2021
Skills
Teamwork
Leadership
Excellent multi-tasker
Organized and goal-oriented
Quick learner
Well-diverse in Microsoft Programs
Emotional Support
Academic Support
Administration Collaboration
Calm Under Pressure
POS Systems and Ordering Platforms
Timeline
Student Services Specialist
Northeast Texas Community College
01.2024 - Current
Park Ranger
Daingerfield State Park
11.2022 - 01.2024
Cashier
Spring Market
03.2020 - 01.2023
Cashier
Fred's
03.2018 - 08.2019
Assistant Manager
Domino's
09.2015 - 02.2018
Bachelor of Business Administration with Marketing -
Texas A&M University-Texarkana
Associate of Science in Business Administration with Accounting -
Northeast Texas Community College
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