Samantha Lathrop
Ankeny
Summary
I have always worked in a customer service setting which has given me the ability to cater to a guest to ensure that the experience with the company I work for is the best it can be. I value the management skills my first job gave me because it has helped me the best I can be to provide benefits for the team I am on. I believe these skills will help me to be a better engineer along with the knowledge I will gain from my degree and internships along the way. I am ready to use my previous work experience to hopefully further myself in my field through this position.
Overview
3
3
years of professional experience
Work History
Style Consultant
Target
Ames, IA
07.2024 - Current
- I consistently served guests and ensured their experience in the store was near perfect.
- Zoned entirety of the style sections of the store multiple times during every shift (folded every item, sized, and cleaned)
- Stocked and restocked sections based on the truckload.
- Unloaded trucks and organized items onto different salesfloor vehicles.
- Pulled stock from the back based on stock on the floor to ensure full stock on the salesfloor.
- Trained new employees to standard.
- Consistently helped back up other departments in the store ie. checklanes, order picking, general merchandise, beauty, tech, and market.
Food Service Supervisor and Cashier
Ice Cream Lady LLC (Starbuck's)
Nevada, IA
05.2023 - 11.2024
- I supervised the front end of a family owned business and ensured that everything went smoothly each shift and reported inconsistencies to the owner.
- Trained new employees on business standards and expectations while also allowing them freedom to grow.
- Ensured machinery in the front end of the restaurant was clean and correctly working ie. taking apart ice cream machines to individually clean and replace mechanisms.
- Came up with new recipes for products for the restaurant and helped advertise.
Sales Associate
Dollar General
Nevada, IA
10.2023 - 04.2024
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Managed inventory levels, ensuring product availability and minimizing stock discrepancies.
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Maintained store cleanliness and organization, contributing to a welcoming environment for shoppers.
Education
Bachelor of Science - Electrical Engineering
Iowa State University
Ames, IA05-2029
High School Diploma -
Nevada High School
Nevada, IA05-2025
Skills
- Client relationship building
- Management
- Working within a team
- Attention to detail
- Flexibility
- Customer Service
Timeline
Style Consultant
Target
07.2024 - Current
Sales Associate
Dollar General
10.2023 - 04.2024
Food Service Supervisor and Cashier
Ice Cream Lady LLC (Starbuck's)
05.2023 - 11.2024
Bachelor of Science - Electrical Engineering
Iowa State University
High School Diploma -
Nevada High School