Samantha Leal
Mission,TX
Summary
Reliable hospitality and sales professional with experience in guest service, appointment coordination, and fast-paced team support. Strong in communication, conflict resolution, and attention to detail. Brings a customer-first approach that supports repeat business and efficient daily operations.
Overview
2
2
Languages
1
1
Certification
3
3
years of professional experience
Work History
Sales Representative
bargen barns
palmview , tx
10.2025 - Current
- Generated sales leads through cold calling and networking to expand the customer base.
- Developed key customer relationships to increase sales.
- Developed tailored sales techniques to effectively sell and upsell services to clients.
- Guided customers in selecting products and pricing options to match their needs.
- Supported customers from initial inquiry through the final purchase process.
- Followed up on sales leads through calls, emails, and showroom visits.
- Answered customer questions about materials, features, delivery, and installation timelines.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Recorded customer details, order changes, and contract paperwork accurately.
hair stylist
glam b
palmview, tx
03.2025 - 03.2026
- Consulted glam b clients on haircut and styling choices
- Cut, colored, and styled hair using salon-approved techniques
- Recommended home care products suited to client hair needs
- Scheduled client appointments and supported smooth salon flow
- Maintained clean styling stations and sanitized salon tools
- Applied blowouts, curls, and finishing touches for events
- Built client trust through friendly service and careful listening
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Educated clients on proper home hair care maintenance techniques.
- Coordinated appointment scheduling to optimize stylist availability of appointments throughout the day.
- Assisted other stylists with busy periods in the salon.
- Developed relationships with new clients through referrals from existing customers.
- Demonstrated knowledge of health and safety regulations in the workplace.
Host
Wings And Rings
palmview, tx
08.2025 - 10.2025
- Greeted guests and efficiently seated them to enhance dining experience at Wings and Rings.
- Managed waitlist and guided parties to tables promptly.
- Answered phone calls and provided Wings and Rings menu details.
- Communicated guest needs to servers and restaurant managers to ensure timely service and satisfaction.
- Monitored dining room flow and adjusted seating for Wings and Rings service.
- Supported reservation handling and coordinated special requests with team members.
- Greeted guests and gathered information to seat groups or place on a waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Taken reservations over the phone and in person.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Provided customers with accurate wait times and monitored the waiting list.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Assisted team members with various tasks to ensure smooth operations.
- Assisted servers in seating guests by escorting them to their tables.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Took beverage orders and served drinks during peak meal times.
- Cultivated long-term relationships with customers to foster repeat business and loyalty.
- Checked dining areas for cleanliness and readiness before service. and serving areas to verify proper cleanliness and readiness for guests.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Managed guest expectations by relaying information regarding hours, wait times, and specials.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Monitored dining area to assess server capacity and estimate wait times.
food runner
tacos del valle
Penitas, Texas
08.2023 - 07.2025
- Delivered food to guests in a timely manner while following safety protocols.
- Coordinated order updates between expo station and serving staff to ensure accurate and timely service.
- Verified plated dishes matched guest tickets before serving.
- Organized food orders and ensured accuracy of items served to customers.
- Maintained clean service paths and organized pickup stations.
- Cleared and cleaned tables promptly after guests finished dining, maintaining a welcoming environment.
- Collected and transported dirty dishes and glasses from tables to the kitchen for cleaning. from tables for cleaning.
- Supported tacos del valle team with fast, courteous guest service.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Ensured that all orders were correct before leaving the kitchen area.
- Assisted in training new staff members on restaurant operations and procedures.
- Addressed customer inquiries and requests for additional items or services, enhancing overall dining experience.
Education
High School Diploma -
Palmview High School
Palmview Tx05-2026
Skills
- Lead management
- Client engagement
- Sales strategies
- Customer loyalty
- Sales compliance
- Needs assessment
- POS systems
- Account management
- Team collaboration
- Time management
- Advanced communication
- Negotiation tactics
- Content creation
- Adaptability
Languages
English
Professional
Spanish
Limited
Certification
- cosmetology license
Timeline
Sales Representative
bargen barns
10.2025 - Current
Host
Wings And Rings
08.2025 - 10.2025
hair stylist
glam b
03.2025 - 03.2026
food runner
tacos del valle
08.2023 - 07.2025
High School Diploma -
Palmview High School