Summary
Work History
Education
Skills
Timeline
Barista

Samantha Legaspi

Hemet,CA

Summary

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Work History

Barista

Starbucks
Rogers, AR
05.2021 - 07.2021
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Hostess

Gusano's Pizzeria
Bentonville, AR
05.2020 - 08.2020
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Kept detailed payment records throughout shift to complete cash and card payments.
  • Recorded available tables after seating each party using specialized seating software.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Checked and restocked server areas and organized and got change for front counter.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Answered customer questions about hours, seating and menu information.
  • Used cash registers and credit card machines to cash out customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

High School Diploma -

Academy of Innovation
San Jacinto, CA
05.2022

Skills

  • Coffee and Tea Preparation
  • Relationship Building
  • Coordinating Orders
  • Cleaning and Sanitizing
  • Payment Processing
  • Hospitality and Professionalism
  • Customer Service
  • Cash Handling

Timeline

Barista

Starbucks
05.2021 - 07.2021

Hostess

Gusano's Pizzeria
05.2020 - 08.2020

High School Diploma -

Academy of Innovation

Similar Profiles

CREATE PROFILE
Samantha Legaspi