Samantha Lilly
Perryton,TX
Summary
Dedicated professional with strong skills in customer service, payment processing, and appointment scheduling. Committed to enhancing customer experiences and training new employees. Dedicated professional with strong skills in customer service, appointment scheduling, and cash handling. Proven ability to enhance customer experiences and streamline operations.
Overview
9
9
years of professional experience
Work History
Front Desk/ Sales
Salon XO
Perryton, TX
03.2021 - Current
- Greeted customers and facilitated positive experiences through attentive service
- Assisted customers in selecting products and clothing to meet their needs
- Processed payments and scheduled appointments to ensure efficient operations
- Counted cash registers to ensure accuracy at the end of each shift
Customer Service Representative
Perryton Municipal Golf Course
Perryton, TX
03.2017 - 05.2023
- Processed cash and credit card payments while ensuring accuracy and efficiency
- Trained new employees on customer service protocols and register operations to streamline onboarding
- Facilitated scheduling of tee times and management of memberships to enhance customer experience
- Counted money drawers and balanced them at the end of shifts
Education
Cosmetology Certification - Cosmetology
Frank Phillips College
Perryton05-2023
High School Diploma -
Perryton High School
Perryton 05-2022
Skills
- Sales techniques
- Customer relationship management
- Appointment scheduling
- Payment processing
- Cash handling
- Training new employees
- Customer service
- Attention to detail
- Teamwork and collaboration
References
- Tate Allred 806-202-9740
- Taylor Manross 806-202-1599
- Gretchen Good 405-830-2123
Timeline
Front Desk/ Sales
Salon XO
03.2021 - Current
Customer Service Representative
Perryton Municipal Golf Course
03.2017 - 05.2023
Cosmetology Certification - Cosmetology
Frank Phillips College
High School Diploma -
Perryton High School