Samantha Lindeman
Frostburg,MD
Summary
Dynamic professional with a strong work ethic and expertise in customer service, honed at Cracker Barrel Old Country Store. Proven ability to resolve customer queries and enhance service quality through feedback implementation. Skilled in time management and color application, consistently delivering visually appealing results in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Server
Cracker Barrell Old Country Store
Lavale, MD
03.2025 - Current
- Garnished dishes and beverages to serve visually appealing menu items.
- Addressed complaints to kitchen staff and served replacement items.
- Implemented feedback from customers to improve service quality and menu offerings.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Cleaned tables and chairs to prepare dining area for next customers.
- Explained menu items, describing ingredients and cooking methods upon request.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Substitute Teacher
Allegany Hrdc
Cumberland, MD
06.2024 - Current
- Assisted struggling students with classroom assignments with one-on-one tutoring.
- Implemented classroom rules to maintain order and discipline.
- Created an environment conducive to learning while managing challenging behaviors.
- Communicated with head teacher to execute priorities for school day and ongoing lesson plans.
- Engaged students in discussions to promote interest and drive learning.
Painter
Micheal Lindeman
Frostburg, MD
08.2023 - 04.2025
- Performed repairs to defects in walls by patching holes and scrapes prior at project start.
- Maintained thorough inventory of paint equipment and supplies by checking product levels.
- Followed the manufacturer's instructions when mixing chemicals for special applications.
Server
IHOP
Grantsville, MD
03.2023 - 12.2024
- Garnished dishes and beverages to serve visually appealing menu items.
- Addressed complaints to kitchen staff and served replacement items.
- Implemented feedback from customers to improve service quality and menu offerings.
- Greeted customers, answered questions and recommended specials to increase profits.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
High School Diploma -
Mountain Ridge Highscool
Frostburg08-2024
Skills
- Customer service
- Time management
- ServSafe certified
- Customer Queries Resolution
- Calm demeanor
- Cost estimation
- Color application expertise
- Sprayer use
- Exterior painting
- Strong work ethic
- Organizational skills
Affiliations
- Dirtbike racing
- Color guard
Accomplishments
Color Guard Captain senior year.
Timeline
Server
Cracker Barrell Old Country Store
03.2025 - Current
Substitute Teacher
Allegany Hrdc
06.2024 - Current
Painter
Micheal Lindeman
08.2023 - 04.2025
Server
IHOP
03.2023 - 12.2024
High School Diploma -
Mountain Ridge Highscool
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