Samantha Lopez
Receptionist Clerk
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines and messages via text or email daily.
Overview
3
3
years of professional experience
Work History
Receptionist
Edinburg Vision Center
Edinburg, TX
03.2020 - 08.2022
- Greeted patients and customers at the check in window, verified patients insurance to explain their copays and deductibles.
- Confirmed appointments, communicated with patients via text message/phone call, and updated patient demographics.
- Answered central telephone system and directed calls to the correct department.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Charged patient copays after their visit, handled cash register and credit card terminal. Took payments over the phone and in person.
Cashier
Footlocker
McAllen, TX
06.2019 - 02.2020
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Replenished sales floor merchandise and organized shelves, too keep up with the store appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
High School Diploma -
Psja Early College High School
San Juan, TXSkills
- Computer Proficiency
- Medicaid Experience
- Data Entry
- Clerical Support
- Telephone Etiquette
- Patient Appointment Management
- Credit Card Transaction Processing
- Merchandise Sales
- Correspondence and Office Documents
Timeline
Receptionist
Edinburg Vision Center
03.2020 - 08.2022
Cashier
Footlocker
06.2019 - 02.2020
High School Diploma -
Psja Early College High School