Samantha Lugo
Myrtle Beach,SC
Summary
Detail-oriented Accounts Payable Specialist with strong experience in invoice entry, vendor communications, and variance reconciliation. Currently managing full-cycle AP processes and financial coordination for a manufacturing-based roofing company and supporting cross-branch operations. Brings over a decade of versatile experience in retail, store management, and telecommunications, with a track record of improving systems, training staff, and driving results across fast-paced environments. Known for adaptability, consistency, and a hands-on approach to solving operational and financial challenges.
Overview
2026
2026
years of professional experience
Work History
Accounts Payable Specialist / Office Administrator
Atlantic Squared - Metal Roofing Systems Company
01.2023 - Current
- Manage full-cycle AP/AR processes, enter invoices, reconcile variances, and resolve vendor discrepancies while maintaining financial accuracy across multiple locations
- Traveled to the Clearwater, FL, branch to reorganize bookkeeping systems, train staff, and implement streamlined workflow systems across finance and operations
- Provide administrative support across internal operations—admin, finance, warehouse coordination, and freight logistics—handling phone calls, assisting walk-in customers, and maintaining filing systems
Outside Sales Representative – Shingles Division
Atlantic Squared - Mid Atlantic Roofing Supply
2022 - 2023
- Drove product sales and developed long-term relationships with clients across the roofing industry
- Collaborated with installers and provided on-site product expertise for project success
- Represented company in external sales efforts and built trust with new and returning customers
Sales Associate
Verizon
01.2021 - 01.2022
- Surpassed sales targets through consultative approaches and tech-savvy product presentations
- Delivered exceptional customer service and built retention through problem-solving and client rapport
- Maintained fluency in telecom offerings, pricing plans, and troubleshooting strategies
Independent Contractor – Residential Cleaning Services
Self-Employed
01.2020 - 01.2021
- Provided detailed cleaning and household upkeep for private clients under independent 1099 status
- Managed scheduling, supplies, and client communications—demonstrating responsibility, efficiency, and a service-first mindset
- Adapted quickly to health and safety protocols while maintaining trust with repeat clientele
Front Desk & Service Coordinator
South Coast Appliance
2013 - 2020
- Provided front desk support and ensured clear communication between customers and technicians, while managing incoming service calls and scheduling appliance repair appointments
- Ordered appliance parts and helped customers identify the right components based on reported issues and model specs, improving response time and satisfaction
- Operated under the same ownership as Sears, balancing overlapping duties across both businesses
Store Manager / Sales Associate
Sears
01.2013 - 01.2020
- Oversaw store operations, sales strategy, and staff training across multiple locations
- Conducted inter-store audits and assessments to ensure compliance and performance alignment
- Led inventory management, merchandising plans, and elevated customer service standards
- Spearheaded operational improvements that increased team productivity and store profitability
Education
High School -
Brookings-Harbor High School
Brookings, Oregon01.2013
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Southwestern Oregon Community College
01.2020
Skills
- Payment processing
- Entry verification
- Financial research
- Purchase order management
- Invoice processing
- Quickbooks
- Vendor relations
- Account reconciliation
- Data entry
- General ledger maintenance
Timeline
Accounts Payable Specialist / Office Administrator
Atlantic Squared - Metal Roofing Systems Company
01.2023 - Current
Sales Associate
Verizon
01.2021 - 01.2022
Independent Contractor – Residential Cleaning Services
Self-Employed
01.2020 - 01.2021
Store Manager / Sales Associate
Sears
01.2013 - 01.2020
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Southwestern Oregon Community College
Outside Sales Representative – Shingles Division
Atlantic Squared - Mid Atlantic Roofing Supply
2022 - 2023
Front Desk & Service Coordinator
South Coast Appliance
2013 - 2020
High School -
Brookings-Harbor High School
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