Samantha Malone
Jacksonville ,Florida
Summary
Dedicated Medical Assistant with extensive experience at The Doctors Center, skilled in patient scheduling and clinical documentation. Proven ability to enhance patient care through effective communication and compassionate support. Proficient in EMR systems and immunization administration, fostering strong relationships that improve clinic workflow and patient satisfaction.
Overview
6
6
years of professional experience
Work History
Medical Assistant
The Doctors Center
Jacksonville, FL
01.2023 - Current
- Facilitated patient intake processes, ensuring accurate information collection and documentation.
- Facilitated medical staff operations by preparing examination rooms and sterilizing instruments.
- Executed vaccination administration and delivered comprehensive patient education on procedures and medications.
- Oversaw appointment scheduling to enhance clinic workflow and minimize patient wait times.
- Facilitated communication between patients and healthcare providers to optimize care delivery.
- Recorded and maintained comprehensive patient histories and vital signs in electronic health records systems.
- Facilitated training sessions for new staff on office protocols and best practices for patient interactions.
- Streamlined sanitization, restocking, and organization of exam rooms and medical equipment.
- Collected client medical histories, medication details, symptoms, and allergy information.
- Cultivated strong patient relationships through effective communication, enhancing trust in clinic's commitment to quality care.
Home Health Aide
Hope Well
07.2020 - 03.2021
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare professionals.
- Administered medications as prescribed, maintaining accurate records.
- Collaborated with nursing staff to implement individualized care plans.
Education
Medical Assistant -
Florida Career College
Jacksonville, FLSkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Phlebotomy
- Reliable team player
- Procedure assistance
- Immunization administration
- Specimens collection and processing
- Appointment setting
- Compassionate caregiver
Timeline
Medical Assistant
The Doctors Center
01.2023 - Current
Home Health Aide
Hope Well
07.2020 - 03.2021
Medical Assistant -
Florida Career College