Samantha Manus
Cumming,GA
Summary
Organized and dedicated team member with great track record of providing exceptional customer service in many environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Passionate about helping other's and pursuing the greater future for my team.
Overview
3
3
years of professional experience
Work History
Lead Assistant
Northside Orthodontics
12.2022 - Current
- Built great relationships with patients through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Facilitated training for associates through daily mentoring.
- Oversaw inventory management processes including purchasing office supplies and equipment ensuring cost-effective procurement strategies.
- Developed and implemented employee training for new hires, improving productivity rates and overall team effectiveness.
Beverage Cart Attendant
Hampton Golf
05.2022 - Current
- Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
- Operated POS system to facilitate cash and credit transactions and refunds.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.
- Collaborated with fellow team members to create a welcoming atmosphere for guests on the golf course.
- Implemented creative marketing strategies for advertising daily specials, resulting in increased sales of featured products.
- Demonstrated adaptability by working efficiently during high-traffic times while still providing attentive service to patrons.
- Contributed to positive guest experiences by quickly addressing concerns or complaints in a professional manner.
- Optimized sales opportunities with effective promotion of special events or group packages available at the facility.
Office Assistant
Foothills Dental Associates
05.2021 - 12.2021
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Education
Associate of Applied Business - Organizational Leadership
University of North Georgia
Dahlonega, GA2024
High School Diploma -
Forsyth Central Highschool
Cumming, GA05.2019
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- Organizing and Categorizing
- Dedicated Team Player
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Marketing
- Social media knowledge
- Relationship Building
- Schedule Management
- Documentation And Reporting
- Team Bonding
- Meticulous attention to detail
- Organizational Skills
- Strategic Planning
- Business Administration
- Administrative duties
Timeline
Lead Assistant
Northside Orthodontics
12.2022 - Current
Beverage Cart Attendant
Hampton Golf
05.2022 - Current
Office Assistant
Foothills Dental Associates
05.2021 - 12.2021
Associate of Applied Business - Organizational Leadership
University of North Georgia
High School Diploma -
Forsyth Central Highschool
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