Samantha Martellucci
Macungie,PA
Summary
Proven multitasker and quick learner, excelled in fast-paced environments at 3 Men And A Bagel, enhancing customer satisfaction through exceptional service and attention to detail. Fostered positive relationships, significantly improving team efficiency and productivity. Demonstrated strong communication and customer service skills, ensuring high-quality outcomes in all professional endeavors.
Overview
6
6
years of professional experience
Work History
Food Service Worker
3 Men And A Bagel
09.2019 - Current
- Greeted customers at counter to fulfill requests and answer questions as a lead employee.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Trained and supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Developed and maintained positive relationships with customers to enhance service.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Certified Babysitter
Multiple Families
06.2018 - 08.2021
- Enhanced children''s safety by maintaining a well-organized and supervised environment during playtime and other activities.
- Handled conflict resolution among children fairly and calmly, promoting empathy and understanding as key components of healthy relationships.
- Managed emergency situations effectively, administering first aid when necessary and contacting appropriate medical professionals in a timely manner.
- Developed age-appropriate activities for children that promoted cognitive, emotional, social, and physical development.
- Improved children''s behavior by implementing effective discipline strategies and promoting positive reinforcement.
- Fostered strong relationships with families, encouraging open communication and trust-building interactions.
Education
Bachelor of Science - Health Information Management
Temple University
Philadelphia, PA05.2026
High School Diploma -
Emmaus High School
Emmaus, PA06.2022
Skills
- Quick Learner
- Positive Attitude
- Strong Work Ethic
- Multitasking
- Strong Communication Skills
- Attention to Detail
- Flexible Schedule
- Productivity and Efficiency
Timeline
Food Service Worker
3 Men And A Bagel
09.2019 - Current
Certified Babysitter
Multiple Families
06.2018 - 08.2021
Bachelor of Science - Health Information Management
Temple University
High School Diploma -
Emmaus High School
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