Samantha Martinez

Fresno,CA

Summary

Talented Dental Assistant, skilled at taking dental x-rays, preparing dental impressions and assisting dental hygienists and dentists. Expert at creating and maintaining clean and sterile environments. Hardworking, educated and willing to go extra mile to complete tasks.

Overview

years of professional experience

Certification

Work History

Register Dental Assistant/ Floor Supervisor

Kids2Dentist

04.2022 - Current

Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Provided specialized chairside assistance requiring general anesthesia, including extractions, pulpotomy, and crowns.
Explained treatment procedures and instructed patients on home care guidelines.
Used Dentrix to document and maintain patient information and health background.
Sterilized rooms and prepped equipment and instruments for 15 procedures daily.
Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.

Health Concierge

RandstadUSA

09.2020 - 05.2021

Helped members navigate enrollment process and choose appropriate options.
Handled more than 20 daily inbound calls from health plan customers.
Resolved problems related to benefits, eligibility and claims.
Provided information such as copay and premium details, pre-approval procedures and available products.

Hospitality Manager

Hometown Buffet

08.2017 - 09.2020

Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
Oversaw food preparation and monitored safety protocols.
Hired and managed cashiers and servers.
Trained staff on proper cash handling procedures as well as safety regulations and productivity
Marketing to build sales

Skills

Guest accommodations
Marketing
Guest experiences
Team building
Customer service
Team management

Organization
MS Office
Infection Control Proficiency
Full Mouth Radiographs
Treatment Room Cleanup