Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha Martinez-Sanchez

Chicago,IL

Summary

I am a Reliable and upbeat team player with outstanding customer service skills. I can Maintain a high-performance and fast paced environment. I am Always seeking to learning new things. I love working with other team members and offering any sort of help if needed. I enjoy working in places that allow me to grow and express creativity.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Urban Outfitters, Inc.
05.2022 - Current
  • Operated cash register for cash, gift card, and credit/debit card transactions.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Promoted special sales and sign ups for company rewards.
  • Dressed and accessorized mannequins
  • Greeted and offered personalized customer service to all customers.
  • Cleaned and maintained fitting rooms regularly.
  • Answered customer questions about products, helped locate merchandise, and promoted top items.
  • Processed and audited new shipment.
  • Worked on floor standards, perfect sizing, board folding clothing, and cleaning to maintain a clean and appealing store for customers.
  • Picked and packed online and in-store orders as well as printed out labels and sent them out.
  • Trained new associates on registers and maintaining the fitting rooms.
  • Organized and put away merchandise in backstock.
  • Participated in inventory counting.
  • Item ticketing and pricing.

Pet Groomer

Pet Smart
06.2022 - 09.2022
  • Answered phone calls and scheduled appointments.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Dematted dogs and trimmed hair in ears and between paw pads.
  • Trimmed nails using clippers and grinders.
  • Brushed animal teeth to maintain dental health and prevent tooth decay and bad breath.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Bathed dogs to remove fleas, ticks and other skin parasites.

Stock Associate

Walmart
02.2021 - 04.2022
  • Stocked merchandise, Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Greeted customers and directed to requested products.
  • Answered customer questions and provided detailed product information, Helped customers locate items.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.

Crew Member

Little Caesars Pizza
08.2020 - 02.2021
  • Worked front counter, Took orders, processed customer payments.
  • Cooked and prepared foods and monitored food production according to quality and sanitation standards.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations.
  • Completed online food orders.
  • Cleaned counter surfaces, dining areas and food preparation areas,Restocked workstations with clean supplies.
  • Maintained a high-volume workload and fast paced environment.

Education

High School Diploma -

Curie Metropolitan High School
Chicago, IL
06.2020

Skills

  • Adaptable and Flexible
  • Excellent Written and Verbal Communication
  • Creative Solutions
  • Bilingual speaker (English & Spanish)
  • Digital Media (Adobe illustrator & photoshop)
  • Positive Customer Engagement
  • Team Cooperation

Certification

Adobe Certified, Publication Food handling license, Grooming trainee

Timeline

Pet Groomer

Pet Smart
06.2022 - 09.2022

Retail Sales Associate

Urban Outfitters, Inc.
05.2022 - Current

Stock Associate

Walmart
02.2021 - 04.2022

Crew Member

Little Caesars Pizza
08.2020 - 02.2021

High School Diploma -

Curie Metropolitan High School

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Samantha Martinez-Sanchez