Samantha Mata
Albion,MI
Summary
I started with Parks Pharmacy in September of 2021. Once I was hired I was enrolled into the PTCB program, the program was a year long with on the job training for that year as well. I quickly learned things within that year and took the PTCB certification in October of 2022. This coming October I will be PTCB certified for 2 years with a total of 2 years and 8 months of pharmacy experience.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Parks Pharmacy
09.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
Education
GED -
East Davidson High School
Thomasville, NCSkills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Answering customer questions
- Insurance Billing
- Medication Dispensing
- Insurance Verification
- Customer Service
- Prescription Filling and Labeling
- Certified Pharmacy Technician (CPhT)
Timeline
Pharmacy Technician
Parks Pharmacy
09.2021 - Current
GED -
East Davidson High School