Samantha Maxwell
Morgan Hill,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Publix Super Market
09.2020 - 05.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Utilized POS system to handle customer cash and credit card transactions.
Education
High School Diploma -
Enterprise High School
Enterprise, AL05.2023
Skills
- Cash Drawer Management
- Personable Guest Service
- Loss Prevention Goals Monitoring
- Cool Under Pressure
- Age Verification
- Complaint Resolution
- Excellent Communication Skills
Additional Information
In "BSA Venture Crew" from January 2021 to December 2021
Timeline
Customer Service Cashier
Publix Super Market
09.2020 - 05.2023
High School Diploma -
Enterprise High School
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