Samantha May
Zia’s on the Hill
SAINTLOUIS,MO
3
years of professional experience
Now I currently serve as my main position 3/4 times a week along side bar backing once a week and hostessing when needed. I am a server with expertise in exceptional customer service and order accuracy, thriving in high-volume dining environments.
Work History
Server
1 Year 2 Months- Deliver exceptional customer service in fast-paced and very busy dining environment.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Manage 5/6 table sections, prioritizing guest needs effectively.
- Trained new team members on service protocols and menu knowledge.
- Worked large parties with specific needs of over 18 people
Bar Back
1 Year 7 Months- Restocked bar supplies and ensured proper inventory management.
- Assisted bartenders in preparing drinks and maintaining cleanliness during service.
- Monitored and maintained cleanliness of bar area for optimal customer experience.
- Worked through many busy Friday and Saturday night shifts with over 290 covers
Restaurant Hostess
3 Years 5 Months- Welcomed guests with positivity and professionalism, ensuring great first impressions.
- Managed reservations on nights with up to up to 270 covers efficiently, optimizing seating arrangements for peak hours.
- Coordinated communication between front-of-house and kitchen staff to enhance service flow.
- Trained new hostesses on standard operating procedures and customer service excellence.
Education
High School Diploma
- Honoree of National Spanish Honors Society
- Awarded Scholar Athlete
- 3.7 GPA
Skills
Strong work ethic
Exceptional customer service
Guest engagement/ personal with customers
Memory retention
Menu memorization
Food running
High volume dining
Order accuracy
Table bussing
Timeline
Server
Zia’s on the Hill
06.2025 - CurrentRead More
Bar Back
Zia’s on the Hill
01.2025 - CurrentRead More
Restaurant Hostess
Zia’s on the Hill
03.2023 - CurrentRead More
Ursuline Academy
High School Diploma
Read More