Overview
Work History
Education
Skills
References
Timeline
Generic

Samantha May

West Bend

Overview

4
4
years of professional experience

Work History

Student Manager

UWW Bookstore
Whitewater
12.2022 - 05.2025
  • Managed daily operations of the UWW Bookstore to ensure efficient service.
  • Trained and mentored new student employees in customer service protocols.
  • Handled customer inquiries and resolved issues to maintain a positive shopping experience.
  • Monitored cash register operations and ensured accurate transaction processing.

Summer intern

West Bend Insurance
West Bend
05.2024 - 08.2024
  • Gained confidence while talking on the phone.
  • Utilized insurance software to manage client data and streamline workflows.
  • Participated in team meetings to contribute ideas for process improvements and efficiency.
  • Maintained positive working relationship with fellow staff and management.
  • Reviewed medical records and estimates for claim validation.
  • Documented findings and maintained detailed case files for each claim.

Personal House Cleaner

Encompass Cleaning
Jackson
06.2022 - 01.2024
  • Completed jobs with proficient teamwork
  • Cleaned residential spaces using eco-friendly products and efficient techniques.
  • Managed time effectively to complete cleaning tasks within scheduled hours.

OGP

Walmart INC
West Bend
01.2021 - 05.2022
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

BBA - Finance

University of Wisconsin- Whitewater
Whitewater, WI
05.2025

Skills

  • Team collaboration
  • Effective communication
  • Cash handling
  • Adaptability and flexibility
  • Time management abilities
  • Organizational skills

References

References available upon request.

Timeline

Summer intern

West Bend Insurance
05.2024 - 08.2024

Student Manager

UWW Bookstore
12.2022 - 05.2025

Personal House Cleaner

Encompass Cleaning
06.2022 - 01.2024

OGP

Walmart INC
01.2021 - 05.2022

BBA - Finance

University of Wisconsin- Whitewater

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Samantha May