Samantha May
West Bend
Overview
4
4
years of professional experience
Work History
Student Manager
UWW Bookstore
Whitewater
12.2022 - 05.2025
- Managed daily operations of the UWW Bookstore to ensure efficient service.
- Trained and mentored new student employees in customer service protocols.
- Handled customer inquiries and resolved issues to maintain a positive shopping experience.
- Monitored cash register operations and ensured accurate transaction processing.
Summer intern
West Bend Insurance
West Bend
05.2024 - 08.2024
- Gained confidence while talking on the phone.
- Utilized insurance software to manage client data and streamline workflows.
- Participated in team meetings to contribute ideas for process improvements and efficiency.
- Maintained positive working relationship with fellow staff and management.
- Reviewed medical records and estimates for claim validation.
- Documented findings and maintained detailed case files for each claim.
Personal House Cleaner
Encompass Cleaning
Jackson
06.2022 - 01.2024
- Completed jobs with proficient teamwork
- Cleaned residential spaces using eco-friendly products and efficient techniques.
- Managed time effectively to complete cleaning tasks within scheduled hours.
OGP
Walmart INC
West Bend
01.2021 - 05.2022
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
BBA - Finance
University of Wisconsin- Whitewater
Whitewater, WI05.2025
Skills
- Team collaboration
- Effective communication
- Cash handling
- Adaptability and flexibility
- Time management abilities
- Organizational skills
References
References available upon request.
Timeline
Summer intern
West Bend Insurance
05.2024 - 08.2024
Student Manager
UWW Bookstore
12.2022 - 05.2025
Personal House Cleaner
Encompass Cleaning
06.2022 - 01.2024
OGP
Walmart INC
01.2021 - 05.2022
BBA - Finance
University of Wisconsin- Whitewater