Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Samantha Mediodia

Samantha Mediodia

Santa Clara,CA

Summary

Professional hospitality worker, ready to excel in a fast-paced environment. Proven expertise in event planning and customer service brilliance demonstrated through a successful tenure at Golfland Entertainment Centers. My innovative approach, positive attitude, and ability to engage with diverse groups have consistently resulted in memorable experiences for all attendees.

Overview

4
4
years of professional experience
1
1
Certification

Work History

SERVER & SHIFT MANAGER

Joey Valley Fair
Santa Clara, CA
01.2025 - Current
  • Provided exceptional guest service in fast-paced fine dining environment, ensuring memorable experiences.
  • Demonstrated extensive knowledge of menu, wine list, and daily specials to guide guest selections.
  • Monitored operations to maintain compliance with company policies and procedures.

GUEST EXPERIENCE USHER

SAP Center
San Jose, CA
09.2024 - 03.2025
  • Created a welcoming, warm atmosphere and monitored guest behavior to ensure compliance with event regulations.
  • Handled crisis management. Responded swiftly to emergencies and maintained order during high-traffic events.
  • Conducted x-ray security screenings and bag checks efficiently, with focus on guest comfort.

EVENTS MANAGER & PARTY HOSTESS

Golfland Entertainment Centers
Sunnyvale, CA
03.2021 - 10.2024
  • Facilitated specially curated events with a deep talent in engaging with diverse groups. Provided on-site support during events, managing guest inquiries promptly to ensure guest satisfaction.
  • Managed administrative logistics of events planning in collaboration with the Sales department. Oversaw digital channels to maximize attendance and engagement within our community.
  • Developed innovative systems, including a Standard Operating Procedure to guarantee consistent, model service and streamline inventory records.

Education

Psychology & Sociology

Mission College
Santa Clara, CA
12-2025

Skills

  • Collaboration
  • Event Planning & Execution
  • Time Management & Multitasking
  • Conflict Resolution
  • Consumer Psychology
  • Mentoring & Coaching

Certification

  • Food Handler's Certification
  • Responsible Beverage Service (RBS) Certification

Timeline

SERVER & SHIFT MANAGER

Joey Valley Fair
01.2025 - Current

GUEST EXPERIENCE USHER

SAP Center
09.2024 - 03.2025

EVENTS MANAGER & PARTY HOSTESS

Golfland Entertainment Centers
03.2021 - 10.2024

Psychology & Sociology

Mission College

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