Samantha Miller
Kaneohe,Hawaii
Summary
I moved to Hawai'i in 2017, as a get away from the stresses. Bartending is what I know.
I wanted to try something different and went to Hilton. I've been with them for 2 years now, and ready for another change.
I would love to stay within the tourism world.
Have an AMAZING day.
Overview
18
18
years of professional experience
Work History
Marketing Executive
Hilton Grand Vacations
06.2023 - Current
- Increased brand awareness by developing and implementing innovative marketing campaigns
- Enhanced guest experiences by providing personalized recommendations and assisting with reservations.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Maintained detailed knowledge of local attractions, events, and services to better assist guests in making informed decisions.
Sales Executive
Hilton Grand Vacations
01.2022 - 06.2023
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Collaborated with marketing team to create impactful campaigns that generated new leads and increased brand awareness.
Bartender
Longhis Ko'Olina
06.2017 - 08.2021
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
E Komomai
06.2017 - 07.2018
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Dive bar open until 4am.
Bartender
Gila River Casino, Wild Horse Pass
06.2006 - 05.2017
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Skills
- Proficient in map reading and navigation
- Set up/ Break down an MKT
- Ride, rope, hammer, and paint
- Familiar with the works of Brooks and Dunn (quote references)
- Ok, so I cant ride OR rope
- Ability to multitask, including walking and chewing gum simultaneously
- Possess a sense of humor and the ability to laugh at oneself
Timeline
Marketing Executive
Hilton Grand Vacations
06.2023 - Current
Sales Executive
Hilton Grand Vacations
01.2022 - 06.2023
Bartender
Longhis Ko'Olina
06.2017 - 08.2021
Bartender
E Komomai
06.2017 - 07.2018
Bartender
Gila River Casino, Wild Horse Pass
06.2006 - 05.2017
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