Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Mills

Hartwell,GA

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Murphy USA
11.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Crew Member

McDonald's
09.2022 - 11.2022
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Accurately operated cash register to process customer payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Cashier

Shell Food Mart
02.2014 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Upsold additional products and services to customers, increasing revenue.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.

Education

Medical Assistant Certification - Phlebotomy

Nort Georgia Technical School
Clarkesville, GA
03.2014

High School Diploma -

Hart County High School
Hartwell, GA
06.1999

Skills

  • Managing Multiple Priorities
  • Money Handling
  • Staff Management
  • Customer Relations
  • Shift Coverage
  • Overseeing Employees

Timeline

Assistant Manager

Murphy USA
11.2022 - Current

Crew Member

McDonald's
09.2022 - 11.2022

Cashier

Shell Food Mart
02.2014 - 08.2022

Medical Assistant Certification - Phlebotomy

Nort Georgia Technical School

High School Diploma -

Hart County High School

Similar Profiles

CREATE PROFILE
Samantha Mills