Samantha Morris
Bordentown,NJ
Summary
Results-driven professional with a focus on problem-solving and effective communication. Experienced in managing customer inquiries and diffusing tense situations, contributing to a safe and organized environment.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Carvel Ice Cream Store
Mercerville, NJ
10.2022 - Current
- Trained new team members on customer service and store procedures, enhancing team readiness.
- Handled customer inquiries and resolved issues, contributing to overall customer satisfaction.
- Maintained cleanliness and organization of the store environment for safety compliance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, prioritizing tasks to meet operational goals.
Baron Institute Volunteer Experience
Rowan College At Burlington
Mount Laurel, New Jersey
03.2026 - 03.2026
- Proposed creative strategies to improve team effectiveness and achieve desired outcomes.
- Collaborated with cross-functional teams to successfully meet project goals.
- Executed daily tasks with precision, ensuring smooth operations.
Education
High School Diploma -
Bordentown Regional High School
Bordentown06-2025
Associate of Science - Health Sciences
Rowan College At Burlington County
Pemberton, NJ03-2026
Skills
- Customer service
- Team building
- Conflict resolution
- Problem solving
- Time management
Timeline
Baron Institute Volunteer Experience
Rowan College At Burlington
03.2026 - 03.2026
Assistant Manager
Carvel Ice Cream Store
10.2022 - Current
High School Diploma -
Bordentown Regional High School
Associate of Science - Health Sciences
Rowan College At Burlington County