Samantha Mullins
Kyle,TX
Summary
Orderly and committed employee offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
16
16
years of professional experience
Work History
Administrative Assistant/Remote Customer Service
Kloeckner Metals Corp.
Roswell, GA
04.2018 - 03.2024
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Greet and direct visitors in person, via zoom and via telephone
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Followed up regularly with customers regarding their satisfaction with the product and service.
- Provided customer service assistance through phone, email and other forms of communication.
- Resolved technical issues related to products or services via remote access or telephone support.
Office Manager
Open Arms ELC
Kyle, TX
08.2008 - 04.2018
- Led the development and implementation of the company's main office
- Oversaw day to day functionality of the facility
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Processed payroll accurately ensuring all employees were paid on time.
- Organized company events including holiday parties, team building activities .
- Provided training to new hires on office policies and procedures.
- Administered payroll and maintained proper documentation of employee personnel.
Education
Some College (No Degree) - Business Administration And Management
Austin Community College
Kyle, TXSkills
- Flexible
- Office Administration
- Spreadsheet Management
- Data Entry
- Clerical Support
- Computer Proficiency
- Multi-Line Telephone Systems
- Technical Support
- Confidential Document Control
- Administrative Operations
Timeline
Administrative Assistant/Remote Customer Service
Kloeckner Metals Corp.
04.2018 - 03.2024
Office Manager
Open Arms ELC
08.2008 - 04.2018
Some College (No Degree) - Business Administration And Management
Austin Community College
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