Samantha Munguia
Imperial Beach,CA
Summary
Currently, I am a full-time college student at San Diego State University studying Criminal Justice. I am seeking a part-time internship that allows me to immerse myself in the law enforcement or legal field. Responsible server adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
2
2
years of professional experience
Work History
Waitress
Brigantine Seafood Resturant
Imperial Beach, CA
06.2022 - Current
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
Hostess
Arizona Chinese Restaurant
10.2022 - 01.2023
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Shallow Water Lifeguard
Sesame Place
06.2022 - 10.2022
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
Education
Bachelor of Arts - Criminal Justice
San Diego State University
San Diego, CA05-2025
High School Diploma -
Olympian High School
Chula Vista, CASkills
- Dining Reservations
- To-Go Order Preparation
- Dining Area Maintenance
- People skills
- Problem-solving abilities
- Flexibility
- Communication skills
- Teamwork skills
- Customer Service
- Team Collaboration
- Cash Handling
- Handling Complaints
- Upselling Techniques
Languages
Spanish
Native/ Bilingual
Accomplishments
- Member of the National Society of Collegiate Scholars
- Member of the Pre-Law Society at San Diego State University
- Named one of the Academic Achievers for the Office of Educational Opportunity Programs, Outreach and Success at San Diego State University
Timeline
Hostess
Arizona Chinese Restaurant
10.2022 - 01.2023
Waitress
Brigantine Seafood Resturant
06.2022 - Current
Shallow Water Lifeguard
Sesame Place
06.2022 - 10.2022
Bachelor of Arts - Criminal Justice
San Diego State University
High School Diploma -
Olympian High School
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