Summary
Overview
Work History
Education
Skills
Personal Information
LANGUAGES
AWARDS
Timeline
Generic

Samantha Murguia

Pomona,CA

Summary

An MLIS graduate seeking an opportunity to utilize skills to increase and maintain a library’s collection.

Overview

1
1
Language
5
5
years of professional experience

Work History

Part-time Library technician

San Bernardino County Library
Chino Hills
03.2022 - Current
  • Sorted and shelved materials
  • Used an integrated library system to assist patrons with reference questions and library account questions.
  • Created and maintained item records using an integrated library system.
  • Provided excellent customer service to patrons
  • Executed family-friendly programs with high attendance
  • Assisted in library operations with direction of supervisors

Senior community health worker

Heluna Health
Alhambra
07.2021 - 03.2022
  • Worked in a call center calling patients to schedule COVID-19 vaccine appointments then moved up to scheduling specialty care appointments for patients.
  • Developed communication skills by speaking to patients on the phone and customer service skills to help patients schedule their appointments.

Education

Master of Science - Library And Information Science

San Jose State University
San Jose, CA
05-2024

Bachelors Degree - English Literary Studies

California Polytechnic State University
Pomona, CA
05-2020

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Mount San Antonio College
Walnut, CA
06-2018

Skills

  • Customer service skills
  • ILS skills
  • Time management
  • Organization skills
  • Problem solving skills
  • Phone skills
  • Cash handling

Personal Information

Title: An MLIS graduate with customer service background seeking opportunity in library setting

LANGUAGES

Spanish & French

AWARDS

President’s List spring 2019, Dean’s list fall 2018, Dean’s list fall 2017, Dean’s List spring 2017

Timeline

Part-time Library technician

San Bernardino County Library
03.2022 - Current

Senior community health worker

Heluna Health
07.2021 - 03.2022

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Mount San Antonio College

Bachelors Degree - English Literary Studies

California Polytechnic State University

Master of Science - Library And Information Science

San Jose State University

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