SAMANTHA MYERS
West Long Branch,NJ
Summary
Well-coordinated in organizing project milestones and team assignments to carry out effective media marketing campaigns. Proficient in successful strategies and team-oriented approaches for accomplishing marketing objectives. Multifaceted and self-motivated with superior work ethic, meticulous attention to detail and methodical mentality.
Overview
5
5
years of professional experience
Work History
Inside Sales Representative
Fast Moving Group
Hazlet, NJ
03.2022 - Current
- Emphasized service features based on analysis of customers' needs.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Answered customers' questions regarding services, prices and availability.
- Managed and recorded leads from outbound telephone marketing.
- Used CRM software to maintain detailed contact logs and account records.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
Lead Sales Associate
Hand And Stone
West Long Branch, NJ
05.2021 - 11.2021
- Primary customer service representative through both face-to-face and phone interaction with clients, while communicating sales promotions and service options
- Operate as the liaison between clients and certified massage therapists/licensed estheticians to schedule, optimize and maximize service appointments
- Responsible for securing memberships to meet sales targets and upselling services and gift cards to clients.
- Trained, coached and mentored new sales associates for maximum performance.
Information Desk Assistant
University of Alabama
Tuscaloosa, AL
01.2021 - 05.2021
- Collected and distributed messages to team members and managers to support open communication and high customer service
- Operated multi-line telephone system to independently handle double digit calls each day
- Resolved customer problems and complaints.
Sales Associate
CVS Pharmacy
Oakhurst, NJ
05.2019 - 08.2020
- Increased sales by offering advice on purchases and promoting additional products
- Engaged with customers to effectively build rapport and lasting relationships
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
The Children's Place
Eatontown, NJ
05.2018 - 08.2018
- Greeted customers and helped with product questions, selections and purchases, including in-store and e-service transactions
- Helped customers complete purchases, locate items and join reward programs
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Customer Service Associate
Walgreens – Red Bank
, NJ
08.2015 - 08.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Resolved concerns with products or services to help with retention and drive sales
- Developed and actualized customer service initiatives to decrease wait times.
Education
Master of Science - Marketing
The University of Alabama
Tuscaloosa, AL05.2021
Bachelor of Science - Marketing
The University of Alabama
Tuscaloosa, AL05.2021
Skills
- Customer Service-Oriented
- Multitasking and Prioritization
- Verbal and Written Communication
- Microsoft Office Suite
- Attention to Detail
- Prioritization and Time Management
- Personal Initiative
- Conflict Resolution
- Positive Attitude
- Team Collaboration
- Sales strategy
- Brand promotion
- Client relationship building
- Meeting sales goals
- Product promotions
Timeline
Inside Sales Representative
Fast Moving Group
03.2022 - Current
Lead Sales Associate
Hand And Stone
05.2021 - 11.2021
Information Desk Assistant
University of Alabama
01.2021 - 05.2021
Sales Associate
CVS Pharmacy
05.2019 - 08.2020
Sales Associate
The Children's Place
05.2018 - 08.2018
Customer Service Associate
Walgreens – Red Bank
08.2015 - 08.2017
Master of Science - Marketing
The University of Alabama
Bachelor of Science - Marketing
The University of Alabama
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