Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Bischof

Oceanside,CA

Summary

SALES RELATIONS Relationship builder - Direct sales associate - Solution oriented Reliable, positive attitude, customer service driven. Over 3 years of sales and customer service experience, creative solutions to unique customer problems and complaints. Ensure amicable outcome for all parties through effective communication. Responsible for onboarding new customers while enhancing current relationships.

Overview

6
6
years of professional experience

Work History

Inside Sales Representative

Mitchell1
02.2024 - Current
  • Able to learn and apply sales strategies taught to me by the sales management team.
  • Used CRM software to maintain detailed contact logs and account records.
  • Increased sales revenue by applying SPIN sales technique, overcoming objections and insightful product demonstrations.
  • Built relationships with customers to promote long term business growth.
  • Contributed to team objectives in fast-paced environment.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.

Outside Sales Representative

Lindsay Windows
02.2023 - Current
  • Researched potential clients, identified decision makers and developed relationships with them.
  • Maintained knowledge of current product offerings and pricing structures.
  • Negotiated contracts with customers to close deals in a timely manner.
  • Created customized presentations for prospective clients based on their needs.
  • Provided ongoing customer service for customers to promote repeat sales
  • Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
  • Developed promotional materials such as brochures or flyers for marketing purposes.
  • Responded promptly to customer inquiries via phone or email.
  • Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
  • Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
  • Negotiated prices and set up contracts to finalize sales agreements.

Inside Sales Representative

Innovative Lease Services
10.2022 - 02.2023
  • Maintained detailed records of customer interactions, orders and account status updates on Salesforce.
  • Established relationships with key decision makers at target companies.
  • Provided customers with product information and pricing
  • Generated leads through cold calling potential clients.
  • Responsible for the entire sales process from cold lead to a new sale.

Outside sales rep

BSM Sales Group
03.2019 - 11.2021
  • Worked with Internal sales, logistics and customer service teams to successfully meet a customers needs.
  • Responsible for maintaining business relationships and sales for over 100 independent retail glass, screen, and window installation companies
  • Responsible for driving new growth and building upon current customer accounts within my territory (the bay area)
  • Commute through the bay area conducting sales calls with customers at their place of business or at their job site
  • Tactfully resolving, sometimes irate, customers unique and challenging questions, complaints or concerns
  • Able to develop a high level of product and industry practice knowledge
  • High level of hands-on customer service to get the job done
  • Examples would be personally delivering an item to complete a customer's order.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.

Education

Bachelor of arts - Communications -

Humboldt State University
Arcata, CA
01.2018

Skills

  • Relationship Building
  • Sales Cycle Management
  • Customer Service-Oriented
  • Prospecting and Cultivating
  • Client Needs Assessment
  • Problem-Solving
  • B2B Sales
  • Email and Phone Etiquette

Timeline

Inside Sales Representative

Mitchell1
02.2024 - Current

Outside Sales Representative

Lindsay Windows
02.2023 - Current

Inside Sales Representative

Innovative Lease Services
10.2022 - 02.2023

Outside sales rep

BSM Sales Group
03.2019 - 11.2021

Bachelor of arts - Communications -

Humboldt State University

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Michael Bischof