Samantha Nava
Riverside,CA
Summary
Dedicated stocker with proven ability in customer service and maintaining store standards. Known for flexibility and positive attitude, enhancing the shopping experience through effective communication.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Stocker
Five Below
Corona, CA
10.2025 - 01.2026
- Assisted in maintaining store cleanliness and safety standards during shifts.
- Responded promptly to customer inquiries, enhancing overall shopping experience.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Greeted customers and directed to requested products.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked shelves to match planogram images and instructions.
- Greeted store customers and discussed needs.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Sales Associate
Burlington Stores, Inc.
Riverside, CA
10.2024 - 08.2025
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Performed cash, card, and check transactions to complete customer purchases.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- I was able to be on register half my shift and was pretty quick with the transactions
- Learned about hardtags, placing tags on clothes
Stocker
Dollar Tree
Riverside, CA
10.2023 - 01.2024
- Stocked shelves with merchandise, making sure all products were available
- Assisted in maintaining store cleanliness and safety standards during shifts.
- Made sure all go backs were done before my shift ended
- Answered customer questions and provided detailed product information.
- Greeted customers
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Education
High School Diploma -
Lee Ve Pollard
Corona, CASkills
- Positive attitude
- Shelf stocking
- Willing to learn
- Customer service
- Friendly and personable
- Customer assistance
- Clear communication
- Price checking
- Stocking
- Flexible schedule
- Money handling
- Energetic and outgoing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Stocker
Five Below
10.2025 - 01.2026
Sales Associate
Burlington Stores, Inc.
10.2024 - 08.2025
Stocker
Dollar Tree
10.2023 - 01.2024
High School Diploma -
Lee Ve Pollard