Samantha Newberry
Grandville,MI
Summary
Outgoing and personable cashier and caterer with two years of experience in food service establishments driven by customer satisfaction. Dependable and flexible individual employs strong problem-solving and time management skills. Integrates personal connection to customers with discipline and expertise in food preparation and service.
Overview
2
2
years of professional experience
Work History
Caterer
Corporate Caterers
Wyoming, MI
08.2023 - 01.2024
- Prepared food items for catering events including salads, sandwiches, appetizers, entrees, and desserts.
- Created attractive displays for buffets using a variety of garnishes and decorations.
- Adhered strictly to health regulations when storing, handling, cooking, and serving foods at catered functions.
- Transported products to clients' premises, set up attractive food exhibits, and dismantled and cleared the exhibit space.
- Demonstrated efficient problem-solving abilities while managing customer expectations and ensuring overall satisfaction.
- Earned an excellent review from a customer who personally commended my exceptional customer service skills, as well as praised the overall reputation of the company.
Cashier
SpartanNash
Caledonia, MI
12.2021 - 02.2023
- Achieved exceptional performance in operating the cash register by ensuring efficient and accurate processing of payments through multiple methods like cash, check,dredit cards,gift cards,and automatic debit.
- Delivered exceptional service by interacting with customers, offering support, and resolving concerns promptly.
- Ensured compliance with age restrictions for alcohol and tobacco sales.
- Assisted customers with inquiries related to store operations, product details, and order placement via phone.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Produce Associate
SpartanNash
Caledonia, MI
12.2021 - 02.2023
- Ensured shelves were consistently stocked with fresh fruits and vegetables, while prioritizing the rotation of older inventory to the front of displays.
- Aided clients in locating items, demonstrating proficiency in product knowledge and presenting suitable alternatives.
- Carried out rigorous quality checks to guarantee product excellence, proactively eliminating any damaged or spoiled items from the inventory.
- Sustained cleanliness in work area throughout shift, performing duties such as sweeping floors and wiping down surfaces.
Education
High School Diploma -
Grandvill High School
Grandville, MI05-2021
Skills
- Guest and client satisfaction
- Personable and friendly
- Conflict Resolution
- Coaching new hires
Background
- My family is full of police officers including active, retired, and former. My mom retired after serving 35 years and spending 25 of the 35 years at GRCC's police department. My brother is currently a Walker police officer and loving it, while my dad worked with my mom at GRCC's police department for a while before moving on to another field. I have two uncles who are still working for Wayland Police Department and Hendersonville police department as a mounted patrol. I grew up around law enforcement and I want to join the police academy at GRCC next year
Accomplishments
- After only a few months at each job, I was chosen to train new people for my personability and accuracy
- As a cashier, I got many customers who would tell my managers about my excellent service
Affiliations
I enjoy, listening to music, reading, and gaming. I love to be out in nature and go to Silver Bullet with my family. I want to get back into archery
Timeline
Caterer
Corporate Caterers
08.2023 - 01.2024
Cashier
SpartanNash
12.2021 - 02.2023
Produce Associate
SpartanNash
12.2021 - 02.2023
High School Diploma -
Grandvill High School
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