Samantha Nicole Rader
Bedford,TX
Summary
Results-driven Senior Business Systems Analyst with over 6 years of professional experience, including 5 years supporting internal Bell users and external suppliers in optimizing enterprise systems and processes. Proficient in platforms such as SAP ECC, Enovia, and 3DX, with a proven ability to resolve complex user challenges, deliver innovative solutions, and enhance system functionality to drive operational efficiency. Skilled in collaborating with cross-functional teams and stakeholders to ensure seamless system integration and implement impactful process improvements. Recognized for exceptional attention to detail, technical expertise, and consistently delivering outstanding results in both supplier and internal user support. Earned performance ratings of "Exceeds Expectations" or "Far Exceeds" every year at Bell, with the sole exception of one "Meets Expectations" rating following my promotion from Level 1 to Level 2 earlier that year.
Overview
7
7
years of professional experience
Work History
Senior Business Systems Analyst
Bell Flight
01.2025 - Current
- Resolved 680+ system tickets across PPU, Ariba, and Sell2Bell, consistently meeting SLAs and delivering high-quality support to internal users and external suppliers.
- Led root-cause analysis on recurring Source List errors in SAP ECC and created a “Power User Pro Tip” guide that reduced repeat issues and improved user accuracy.
- Acted as the primary system support lead for Israel Aerospace Industries (IAI) and MV-75 tooling integrators, resolving complex onboarding, access, and classification challenges.
- Owned and enhanced Python automation scripts for supplier communications, increasing process accuracy, consistency, and efficiency across Supply Chain systems.
- Served as the lead SME for 3DX Enterprise implementation, defining system requirements and building streamlined workflows for TDP, SDRDs, SDRLs, FAI and Frozen Planning.
- Collaborated cross-functionally with IT, PLM, and Engineering to resolve critical Enovia, SAP, and access failures, including emergency DCMA data corrections impacting system compliance.
- Developed comprehensive playbooks, training materials, and onboarding guides, including the Sell2Bell Playbook, ensuring knowledge continuity and reducing onboarding time for new team members.
- Designed a unified JIRA dashboard consolidating multiple queues to improve visibility, escalation handling, and team workload management.
- Demonstrated leadership by mentoring new analysts, training successors, and supervising a summer intern through development planning, project oversight, and technical coaching.
Weekend Support Contractor (Remote)
Life.Church
06.2020 - Current
- Collected incident information and directed bugs needing engineering support to website and app developers.
- Collected incident information and direct bugs needing engineering support to website and app developers.
- Reported out to leadership on support ticket trends and actions taken in order to solve major support tickets.
Business Systems Analyst – Sell2Bell Lead
Bell Flight
05.2024 - 01.2025
- Trained two new employees on Bell systems while maintaining a high level of performance in typical responsibilities.
- Assumed the Sell2Bell lead role as the primary supplier Subject Matter Expert (SME) for Bell systems, including 3DX, Enovia, eSourcing, and SNC to ensure seamless supplier support upon previous lead's retirement.
- Served as the Subject Matter Expert for supplier actions on the Enterprise 3DX project, leveraging expertise from supporting supplier users in Enovia and FVL 3DX environments.
Business Systems Analyst
Bell Flight
08.2022 - 01.2025
- Leveraged expertise in 3DX, Enovia, SNC, and eSourcing to resolve supplier issues, cutting resolution time through effective system navigation and problem-solving skills.
- Developed and maintained supplier training materials, conducted training sessions, and hosted one-on-one meetings to address supplier needs and improve system usage.
- Identified opportunities for system enhancements, participated in IT projects, and ensured technology solutions aligned with supplier processes and supply chain goals.
- Built strong relationships with suppliers through excellent communication, leveraging system experience to optimize collaborations and drive continuous improvement.
Integrated Business Planning Project Manager
Bell Flight
02.2022 - 08.2022
- Tracked status, action items, and blockers for cross-functional projects to meet Bell's Strategic Objectives.
- Lead bi-weekly and monthly meetings and report out on status of Integrated Business Planning projects to members of leadership.
- Collaborated with PBL programs teams to establish, simulate, and analyze demand profiles utilizing Excel and Kinaxis RapidResponse.
- Utilized Kinaxis RapidResponse historical SAP data snapshots to evaluate Material Master changes to aide in insourcing and descope activities.
- Ensured that all Integrated Business Planning cycle preparation and closeout activities are completed within the established timeframes.
- Extracted part forecast data from Kinaxis RapidResponse and coordinated with Programs to ensure that Supply Chain has proper forecast information for requested parts.
Integrated Business Planning Project Associate
Bell Flight
01.2021 - 02.2022
- Built an integrated process flow and standardized cycle schedule that brings together actions taken by the Demand Planning, Supply Planning, CORE IE and Material Systems teams in order to make Bell's Integrated Business Planning process more efficient.
- Sent out read-ahead slides, meeting notes, cycle schedules, and cycle output emails to promote stakeholder awareness and engagement across the business.
- Prepared and released cycle planning tables for Military and Commercial programs within 48 hours of our Management Business Review with the Executive Leadership Team.
- Collaborated with management to create training documentation and Kinaxis RapidResponse task flows for key action steps within the Integrated Business Planning process.
- Functioned as an Intern Point of Connection to assist Materials Management and Continuous Improvement interns with anything they might need during their internship.
Website Designer/DevOps Project Manager (Remote)
PigTracks (Nesso Companies)
08.2020 - 12.2020
- Designed and developed an online marketplace, facilitating multiple small businesses in the oil and gas sector to market and quote products, boosting potential investor interest.
- Developed communication strategy to update angel investors and key stakeholders on PigTracks software and marketplace progress using email automation tools.
Integrated Business Planning Intern
Bell Flight
06.2020 - 08.2020
- Organized feedback collection meetings, employing data analysis tools to assess the effectiveness of the Integrated Business Planning process.
- Enhanced the team SharePoint site by integrating updated process mappings, timeline charts, and interactive training video modules.
Project Management Contractor (Hybrid)
Life.Church
08.2019 - 06.2020
- Facilitated cross-team communication for requirement gathering and developed detailed user stories contributing to $68 million in donations within six months post-launch of the new giving platform.
- Optimized user acceptance testing by creating detailed procedures and checklists, ensuring a seamless implementation process.
Project Management Intern
Life.Church
01.2019 - 08.2019
- Streamlined collaboration with app and platform Product Managers to enhance team effectiveness through agile methodologies.
- Addressed and resolved support tickets using Front Support Desk, achieving improved resolution rate.
Education
Bachelor of Science - Business Administration, Management Information Systems
Oklahoma State University
Stillwater, OK12.2020
Skills
- Application support
- Business documentation
- User acceptance testing
- Project management
- Systems analysis
- Defect identification
Systems
- Ariba Network
- SAP Supplier Network Collaboration
- SAP ECC
- Dassault 3D Experience
- Dassault Enovia 13xe
- SAP Esourcing (CLM)
Timeline
Senior Business Systems Analyst
Bell Flight
01.2025 - Current
Business Systems Analyst – Sell2Bell Lead
Bell Flight
05.2024 - 01.2025
Business Systems Analyst
Bell Flight
08.2022 - 01.2025
Integrated Business Planning Project Manager
Bell Flight
02.2022 - 08.2022
Integrated Business Planning Project Associate
Bell Flight
01.2021 - 02.2022
Website Designer/DevOps Project Manager (Remote)
PigTracks (Nesso Companies)
08.2020 - 12.2020
Weekend Support Contractor (Remote)
Life.Church
06.2020 - Current
Integrated Business Planning Intern
Bell Flight
06.2020 - 08.2020
Project Management Contractor (Hybrid)
Life.Church
08.2019 - 06.2020
Project Management Intern
Life.Church
01.2019 - 08.2019
Bachelor of Science - Business Administration, Management Information Systems
Oklahoma State University