Proficient in supervising daily operations and making informed decisions to enhance service quality. Recognized for strong conflict resolution skills and commitment to fostering a positive team environment.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Manager
Independence Lake County Park
Whitmore Lake, Michigan
05.2024 - 08.2026
Supervised daily operations at Independence Lake County Park, ensuring safety and operational efficiency.
Resolved guest inquiries and complaints, maintaining high satisfaction levels.
Monitored staff performance and addressed issues.
Coached, mentored, and trained team members to enhance job performance.
Sales Associate
Aerie
Novi, Michigan
11.2024 - 03.2025
Facilitated customer selection and fitting of clothing and accessories.
Maintained store cleanliness while organizing merchandise displays.
Processed transactions efficiently on cash register.
Participated in inventory management and restocked merchandise on sales floor.