Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha O'Brien

South Lyon,MI

Summary

Proficient in supervising daily operations and making informed decisions to enhance service quality. Recognized for strong conflict resolution skills and commitment to fostering a positive team environment.

Overview

1
1
Certification
2
2
years of professional experience

Work History

Manager

Independence Lake County Park
Whitmore Lake, Michigan
05.2024 - 08.2026
  • Supervised daily operations at Independence Lake County Park, ensuring safety and operational efficiency.
  • Resolved guest inquiries and complaints, maintaining high satisfaction levels.
  • Monitored staff performance and addressed issues.
  • Coached, mentored, and trained team members to enhance job performance.

Sales Associate

Aerie
Novi, Michigan
11.2024 - 03.2025
  • Facilitated customer selection and fitting of clothing and accessories.
  • Maintained store cleanliness while organizing merchandise displays.
  • Processed transactions efficiently on cash register.
  • Participated in inventory management and restocked merchandise on sales floor.

Education

Bachelor of Arts - English Education

Michigan State University
East Lansing, MI
09-2026

Skills

  • Operational efficiency
  • Staff management
  • Performance management
  • Decision-making
  • Customer service
  • Conflict resolution
  • Effective communication

Certification

  • CPR and First Aid Certification

Timeline

Sales Associate

Aerie
11.2024 - 03.2025

Manager

Independence Lake County Park
05.2024 - 08.2026

Bachelor of Arts - English Education

Michigan State University
Samantha O'Brien