Samantha Oliveira
Land O Lakes,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a job position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Bartender
Chili's Bar and Grill
05.2015 - Current
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Education
Master of Science - Human Resources
Rasmussen University
06.2022
Bachelor of Science - Adult Development And Aging
University of South Florida
Tampa, FL12.2018
Skills
- Menu Memorization
- Payment Processing
- Customer Service
- Engaging Personality
- Sales Expertise
- Team Training and Development
- Organizational Ability
- Decision Making
Qualifications Summary
- Leadership skills proven in high pressure environments and critical situations
- Self-driven to finish projects in a timely manner with a strong attention to detail
- Strong personal communication skills
- Able to collaborate and build relationships with guests and customers
- Being able to problem solve situations with minimal interference to come up with a desired outcome and resolution
- Excellent under stress demonstrating excellent judgement
- Experience with Microsoft Word, Excel and PowerPoint
Timeline
Bartender
Chili's Bar and Grill
05.2015 - Current
Master of Science - Human Resources
Rasmussen University
Bachelor of Science - Adult Development And Aging
University of South Florida
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