SAMANTHA PA
Silver Spring,MD
Summary
Experienced retail management professional with 13 years of experience focused on driving store performance through effective team collaboration and strategic planning. Skilled in inventory management, customer service, staff development, and ensuring consistent operational success. Known for adaptability and reliability in meeting changing business needs, while maintaining high standards and achieving results. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and emphasis on customer satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Retail Store Manager
Pressed Juicery, Inc
12.2024 - Current
- Managed team of up to 10 team members
- Improved overall store performance
General Manager Partner
Chip City Cookies
10.2023 - 12.2024
- General Manager of NSO (new store opening)
- Managed up to 12 staff members
- Annual sales of $1.8 million
General Manager
&pizza
04.2022 - 10.2023
- General Manger of NSO (new store opening)
- Managed up to 35 staff members
- Annual sales of $2.4 million.
General Manager
Cava
02.2020 - 04.2022
- Managed up to 40 staff members
- Annual sales of $4.1 million.
General Manager
MOD Pizza
08.2018 - 02.2020
- Managed up to 25 staff members
- Annual sales of $2 million.
General Manager
Elevation Burger
04.2012 - 07.2018
- Begun as associate, promoted to Shift Leader, Assistant Manager and General Manager within one year.
- Manage overall guest experience and profitability of Fairfax City, Falls Church, and Tyson's Corner locations
- Received Award of Excellence in 2016
- Received recognition from Fairfax Co. Health Department for Active Managerial Control
- Managed up to 25 staff members
- Annual sales from $1.2 - $2.1 million.
Education
High School Diploma -
Fairfax High School
Fairfax06.2013
Skills
- Profit & Loss Management
- Inventory Control
- Product Ordering
- Labor Control
- Employee Scheduling
- Time Management
- Training & Development
- Recruiting/Hiring
- Operations Management
- Problem Solving
- Team Management
- Process Improvement
- Hospitality
- Local Store Marketing
- Financial Administration
- Customer Relation Management
- Administrative Skills
- Budgeting
Certification
ServSafe
Languages
Cambodian
Native or Bilingual
Spanish
Professional Working
Timeline
Retail Store Manager
Pressed Juicery, Inc
12.2024 - Current
General Manager Partner
Chip City Cookies
10.2023 - 12.2024
General Manager
&pizza
04.2022 - 10.2023
General Manager
Cava
02.2020 - 04.2022
General Manager
MOD Pizza
08.2018 - 02.2020
General Manager
Elevation Burger
04.2012 - 07.2018
High School Diploma -
Fairfax High School