Samantha Palmer
Boise,ID
Summary
Sales-driven professional with expertise in customer inquiries and sales strategies. Collaborates effectively to leverage market trends, educate customers, and support team success in achieving sales targets. Focused on enhancing customer experiences through exceptional service and problem-solving.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Sales Associate
Camping World
Caldwell, Idaho
05.2026 - 08.2026
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Educated customers about camping products and gear features and benefits.
- Processed sales transactions accurately using point-of-sale system.
- Provided accurate information about products, prices and services.
- Participated in training sessions to improve product knowledge and sales techniques.
- Worked with fellow sales team members to achieve group targets.
- Built and maintained relationships with peers and upper management to drive team success.
Sales Associate
Kendall Automotive Group
Boise, ID
01.2026 - 04.2026
- Assisted customers with product selection and provided knowledgeable recommendations.
- Helped customers find specific products, answered questions, and offered product advice.
- Educated customers about camping products and gear features and benefits.
- Addressed customer inquiries and resolved issues in a timely manner.
- Handled customer complaints in a professional manner.
- Processed sales transactions accurately using point-of-sale system.
- Maintained product displays and ensured merchandise was well-stocked and organized.
- Collaborated with team members to create a welcoming environment for customers.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
Sales Advisor
Bergstrom Automotive
Oshkosh, Wisconsin
01.2023 - 01.2026
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Educated customers on financing options and service plans available to them.
- Negotiated deals and handled complaints or objections.
- Resolved customer inquiries and complaints with professionalism and patience.
- Resolved customer complaints in a timely manner.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Monitored market trends to provide feedback on customer preferences and needs.
- Participated in team brainstorming sessions to develop new ideas for promotions.
- Performed cold calling to generate leads for prospective clients.
- Participated in training sessions to improve product knowledge and sales techniques.
- Produced sales documents, finalized deals and filed records.
- Trained new staff on company policies and operational procedures.
- Implemented process improvements to enhance customer service efficiency.
Education
Capital High School
Boise05-2004
Business Managment
University of Phoenix
Tempe, AZCriminal Justice
College of Western Idaho
Nampa, IDSkills
- Point-of-sale systems
- Sales transactions
- Retail sales
- Product recommendations
- Customer inquiries
- Exceptional customer service
- Customer engagement
- Sales strategies
- Sales pipeline management
- Inventory management
- Team collaboration
- Multitasking
- Time management
- Meeting deadlines
- Problem solving
- Relationship management
Certification
- Black Belt - Lean Six Sigma
Accomplishments
- Rookie of the Year with Bergstrom Auto
- Kia Sales Elite 2023, 2024, 2025, and 2026
Timeline
Sales Associate
Camping World
05.2026 - 08.2026
Sales Associate
Kendall Automotive Group
01.2026 - 04.2026
Sales Advisor
Bergstrom Automotive
01.2023 - 01.2026
Capital High School
Business Managment
University of Phoenix
Criminal Justice
College of Western Idaho