Samantha Parise
Reedsburg,WI
Summary
Proven Pharmacy Technician with a track record of enhancing workflow and reducing medication errors by over 30% at Walgreens. Skilled in pharmacology and HIPAA compliance, demonstrating exceptional problem-solving abilities and team collaboration. Excelled in fast-paced environments, ensuring accuracy and confidentiality in patient care. Accomplished and certified Pharmacy Technician with over nine years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients, and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions, and pharmacy law.
Overview
11
11
years of professional experience
1
1
Certificate
Work History
Pharmacy Technician
Peterson Pharmacy
04.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in person or over the telephone by providing assistance with placing orders, navigating systems, and locating items.
Pharmacy Technician
Walgreens
08.2018 - 04.2022
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Counted, measured and compounded medications following standard procedures.
- Collected co-payments or full payments from customers.
Line Assembler
Research Products
08.2014 - 07.2018
- Collaborated with team members to meet production deadlines and maintain a consistent workflow.
- Ensured product quality through thorough inspection of assembled items before moving them to the next stage in the process.
- Increased productivity by quickly identifying issues in the assembly process and making necessary adjustments or repairs.
- Met daily quotas consistently by always working hard and efficiently with little downtime.
- Demonstrated adaptability by learning new techniques or working with different materials when required for various product lines or special projects.
- Practiced standard operating procedures for consistent production results.
- Reduced assembly time with proficient use of hand tools, power tools, and specialized equipment.
Education
No Degree - Radiography
Madison Area Technical College
Madison, WI06.2027
High School Diploma -
Madison Area Technical College
Madison, WI06.2002
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Answering customer questions
- Patient confidentiality
- Pharmacology knowledge
- Labeling Accuracy
- Healthcare regulations
Insurance billing
Medication dispensing
Insurance verification
Pharmacy and customer records management
Processing payments
Compounding techniques
Attention to detail
Data entry
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Peterson Pharmacy
04.2022 - Current
Pharmacy Technician
Walgreens
08.2018 - 04.2022
Line Assembler
Research Products
08.2014 - 07.2018
No Degree - Radiography
Madison Area Technical College
High School Diploma -
Madison Area Technical College
Languages
American Sign Language
Limited Working
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