Samantha Patiño
Beverly Hills,California
Summary
Highly personable Customer Service Professional with over 10 years of experience in Sales and retail in high end luxury.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Key Holder/Sales Associate
Joseph Unlimited, Inc
West Hollywood, CA
12.2015 - 08.2016
- Cultivated relationships with client base needs
- Exceeded sale goals
- Demonstrated passion for outstanding customer service
Keyholder
Diptyque
Beverly Hills, CA
01.2015 - 11.2015
- Answered customer questions and addressed problems and complaints in person and via phone
- Opened and closed store following proper procedures documented in opening and closing checklist
- Offered exceptional customer service to differentiate and promote company brand
- Organized stock room and verified accurate labeling, logical placement and neat arrangement
- Connected and developed strong relationships with customers to maintain positive customer relationships
Key Holder/Sales Associate
Diane Von Furstenburg
Costa Mesa, CA
05.2011 - 09.2014
- Cultivated relationships with client base needs
- Exceeded sale goals
- Demonstrated passion for outstanding customer service
- Trained and supervised new employees to provide outstanding customer service and properly operate cash register
- Balanced cash registers to prepare for nightly deposits
- Answered customer questions and addressed problems and complaints in person and via phone
Skills
- Customer service
- Time management
- Communication skills
- Computer literacy
- Guest services
- Leadership
Certification
Licensed Real Estate agent
Languages
Spanish
Native or Bilingual
Timeline
Key Holder/Sales Associate
Joseph Unlimited, Inc
12.2015 - 08.2016
Keyholder
Diptyque
01.2015 - 11.2015
Key Holder/Sales Associate
Diane Von Furstenburg
05.2011 - 09.2014
Licensed Real Estate agent