Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Samantha Payne

DeWitt,MI

Summary

Organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Bob Evans Restaurant
Dewitt, MI
10.2022 - 01.2025
  • Assigned patrons to suitable tables according to server rotation.
  • Developed long-term relationships with customers, and bantered with them.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
  • Provided menus and answered questions about menu items and specials.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Adhered to all safety regulations set forth by the restaurant management team.
  • Assisted staff by serving food and beverages or bussing tables.
  • Managed waitlists.

Education

Bachelor of Science - Animal Science

Michigan State University
East Lansing, MI
05-2028

High School Diploma -

St Johns High School
St John
06-2022

Skills

  • Customer service and relations
  • Problem solving and conflict resolution
  • Food safety standards
  • Cleaning and sanitation practices
  • Phone etiquette

Affiliations

  • Caring for animals
  • Drawing
  • Reading

Timeline

Restaurant Hostess

Bob Evans Restaurant
10.2022 - 01.2025

Bachelor of Science - Animal Science

Michigan State University

High School Diploma -

St Johns High School

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Samantha Payne