Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Pearson

Mandan,ND

Summary

Driven professional with experience in food industry, excelling in multitasking and customer service. Demonstrated ability to manage high-stress situations, achieving above 90% in top-tier weekly sales of food and beverages. Skilled in fostering customer relationships and resolving issues with a results-oriented approach, showcasing both strong verbal communication.

Overview

6
6
years of professional experience

Work History

Server

Peacock Alley, 40 Steak and Seafood
07.2018 - Current
  • Work with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborate with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivate warm relationships with regular and new customers to ensure growth of company.
  • Manage large parties and tables exceeding 30 guests focusing on sales and guest satisfaction.
  • Share information with customers detailing food and beverage pairing.
  • Responsible for training new employees on POS system, serving techniques and opening/closing details.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Home Builder Assistant

Pearson Home Builders
08.2018 - Current
  • Collaborates with builder for new construction home staging.
  • Greet and engage with patrons. Sell tickets during Parade of Homes, identifying prospective customers.
  • Assist with setting up and managing booth during trade shows at event centers.
  • Facilitate sales by providing information about the builder and home being sold including price, materials used and available lots.
  • Assist with framing of homes including operating heavy equipment and power tools. Able to life and carry more than 75lbs.
  • Read and interpret blue prints, accurately cut lumbar to specifications and assist in layout of trusses and wall.

Education

High School Diploma -

Century High School
Bismarck, ND

Business Administration

Bismarck State College-1.5 Years Credits Achieved
Bismarck, ND

Skills

  • Consistently achieve top tier in weekly sales of food and beverages
  • Guest Engagement fostering strong customer relationships
  • Excellent written and verbal communication with customers, employers and co-workers
  • Ability to resolve customer service issues efficiently by remaining professional and implementing solutions
  • Loyal and dependable employee with a strong work ethic
  • Experience in cash handling using a variety of payments including POS system

Timeline

Home Builder Assistant

Pearson Home Builders
08.2018 - Current

Server

Peacock Alley, 40 Steak and Seafood
07.2018 - Current

High School Diploma -

Century High School

Business Administration

Bismarck State College-1.5 Years Credits Achieved

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Samantha Pearson