Samantha Pena

• Maintained office supplies inventory by checking stock to determine inventory level.
• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Developed and maintained filing systems for confidential documents and records.

Greeted patients and visitors in person or on the telephone, answering or

referring inquiries.

Maintained filing system for patient records and other documents as required by

HIPPA regulations

Entered patient information into electronic medical record system.

Scheduled patient appointments, collected co-pay and verified insurance

coverage

• 
  
• Maintained confidentiality in handling sensitive information while
• performing administrative tasks.
• Enhanced office efficiency by managing schedules, organizing files, and
• maintaining a clean workspace.
• Facilitated smooth operations by efficiently handling incoming mail, phone
• calls, and visitor inquiries.
• Expedited document processing with accurate data entry and timely filing.