Samantha Pena
Hollister,CA
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
4
4
years of professional experience
Work History
Driver
Real Smoked Bbq
San Jose, CA
08.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Cashier
South Winchester Bbq
San Jose, CA
08.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Administrative Assistant
Coastal Termite
Santa Clara, CA
03.2024 - 03.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Education
Diploma - General Ed
Los Banos High School
Los Banos, CA06.2015
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Punctual and reliable
- Flexible schedule
Timeline
Driver
Real Smoked Bbq
08.2024 - Current
Administrative Assistant
Coastal Termite
03.2024 - 03.2025
Cashier
South Winchester Bbq
08.2021 - Current
Diploma - General Ed
Los Banos High School