Samantha Pena
Fredericksburg ,TX
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
1
1
year of professional experience
Work History
Triage/ Receptionist
Women & Children First
816 Rueban St., Fredericksburg, Tx
10.2021 - 07.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Education
Cellular Biology -
Schreiner University
Kerrville, TX08.2016
Skills
- Visitor and Customer Relations
- Time Management
- Data Recording
- Directing Calls
- Greeting and Seating Clients
- Answering Phones
Timeline
Triage/ Receptionist
Women & Children First
10.2021 - 07.2022
Cellular Biology -
Schreiner University