Samantha Perez
Waterloo,IA
Summary
Highly motivated scheduling coordinator offering career in handling administrative tasks successfully while maintaining calendars for several-person firm. Promoting sharp computer and relationship-building talents coupled with exemplary communication skills. Excels in complex tasks involving multiple stakeholders, critical details and hard deadlines.
Overview
16
16
years of professional experience
Work History
HR Scheduling Coordinator
NewAldaya Lifescapes
Cedar Falls, Iowa
11.2015 - Current
- Created and maintained employee schedules to ensure adequate staffing levels.
- Developed methods for tracking and managing scheduling data, including shift assignments and time off requests.
- Coordinated with department managers to adjust employee schedules as needed.
- Provided support in resolving scheduling conflicts between employees.
- Monitored changes in labor needs to ensure compliance with relevant laws and regulations.
- Conducted regular reviews of existing scheduling policies and procedures to identify areas for improvement.
- Generated reports on attendance records, leave balances, overtime hours, and other related metrics for management review.
- Ensured accuracy of payroll information by verifying employee hours worked against timesheets submitted at the end of each pay period.
- Maintained up-to-date records of staff availability, absences, holidays, vacations.
- Communicated effectively with team members to ensure they are aware of their shifts and any changes that may occur.
- Responded promptly to all customer inquiries regarding availability or schedule changes.
- Organized training sessions on proper scheduling techniques for new hires.
- Managed daily operations related to employee scheduling such as approving time off requests or assigning shift swaps.
- Communicated schedule changes to appropriate department personnel and other ancillary areas.
- Managed personnel schedules to keep shifts properly staffed.
- Coordinated scheduling for a team of over 50 employees, ensuring optimal coverage and efficiency.
- Facilitated cross-training sessions to ensure staff could cover multiple roles, improving operational flexibility.
- Utilized scheduling software to organize and update daily, weekly, and monthly schedules.
- Collaborated with department managers to forecast staffing needs and adjust schedules accordingly.
Certified Medication Aide
Newaldaya Lifescapes
Cedar Falls, IA
01.2012 - Current
- Assisted with medication administration, including dispensing and documentation of patient medications.
- Maintained current knowledge of state regulations related to medication administration.
- Provided patient education regarding medications and their potential side effects.
- Monitored patients for adverse reactions to prescribed medications.
- Calculated dosages accurately based on physician orders and age-specific dosing guidelines.
Certified Nursing Assistant
NewAldaya Lifescapes
Cedar Falls, Iowa
09.2008 - Current
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using wheelchair or strher.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Observed patients for any changes in their physical or mental condition.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Collected specimens for testing purposes upon request from physicians or nurses.
Education
Diploma - Medical Assistant
Mercy College of Health Sciences
Des Moines, IA12-2024
Certificate - Certified Medication Aide
Hawkeye Community College
Waterloo, IA01-2013
Certificate - Certified Nursing Assistant
Hawkeye Community College
Waterloo, IA01-2008
GED -
Hawkeye Community College
Waterloo, IA01-2004
Skills
- Daily timekeeping
- Program Organization
- Calendar Management
- Problem-Solving
- Teamwork and Collaboration
- Information Management
- Staff Coordination
- Schedule Management
- Timesheet Management
- Process Improvement
- Intake documentation
- Schedule organization
- Strong Work Ethic
- Payroll Processing
- Customer engagement and support
- Documentation And Reporting
- Interpersonal Relationships
- Confidentiality requirements
- Office Management
- Documentation skills
- HR understanding
Timeline
HR Scheduling Coordinator
NewAldaya Lifescapes
11.2015 - Current
Certified Medication Aide
Newaldaya Lifescapes
01.2012 - Current
Certified Nursing Assistant
NewAldaya Lifescapes
09.2008 - Current
Diploma - Medical Assistant
Mercy College of Health Sciences
Certificate - Certified Medication Aide
Hawkeye Community College
Certificate - Certified Nursing Assistant
Hawkeye Community College
GED -
Hawkeye Community College