Samantha Perez
Fontana,CA
Summary
Dedicated and dependable professional with over two years of customer service experience and hands-on childcare experience, caring for children ages one through four. Strong communication, problem-solving, and multitasking skills developed through retail leadership, cashier work, and babysitting responsibilities known for creating positive customer experiences, staying organized in fast, paced environment, and providing safe, attentive care for young children. Currently a college student pursuing a degree in child development, with a passion for helping others and supporting both families and customers with patients and professionalism.
Overview
2026
2026
years of professional experience
Work History
Babysitter
Family Members
Fontana, CA
- Supervised children's activities, ensuring safety and engagement during playtime.
- Prepared nutritious meals and snacks, accommodating dietary restrictions and preferences.
- Established daily routines to promote consistency and security for children.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
Team Leader
DSW Shoe Warehouse
Ontario, CA
09.2025 - 02.2026
- Resolved customer inquiries and complaints, enhancing overall shopping experience.
- Managed opening and closing procedures to ensure store security and operational efficiency.
- Assisted in inventory management, tracking stock levels, and replenishing merchandise as needed.
- Handled cash register operations, including processing transactions and balancing cash drawers accurately.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Sales Associate
DSW Shoe Warehouse
Ontario, CA
08.2023 - 09.2025
- Assisted customers in selecting footwear based on style and comfort preferences.
- Maintained organized displays to enhance product visibility and accessibility.
- Processed sales transactions efficiently using point-of-sale systems.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated with team members to achieve daily sales targets.
Education
Associate of Science - Child Development
Chaffey College
Rancho Cucamonga, CA05.2028
Skills
- Complaint resolution
- Customer service
- Client communication
- Active listening
- Positive attitude
- Problem-solving skills
- Cash register operation
- Product merchandising
Timeline
Team Leader
DSW Shoe Warehouse
09.2025 - 02.2026
Sales Associate
DSW Shoe Warehouse
08.2023 - 09.2025
Babysitter
Family Members
Associate of Science - Child Development
Chaffey College