Samantha Pierce
Lucedale,MS
Summary
Motivated and dependable professional with an Associate of Science degree and experience in customer service, daily operations, and a professional internship environment. Quick learner with strong organizational, communication, technology, and problem solving skills. Recognized for reliability, attention to detail, and the ability to manage multiple responsibilities in fast paced settings. Seeking an opportunity to grow professionally and contribute to a team in an administrative, healthcare support, customer service or operations role.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Keith's Superstores
Lucedale, Mississippi
08.2024 - 01.2026
- Provided prompt, professional service while managing multiple responsibilities in a high-volume environment.
- Processed customer transactions, returns, and exchanges with a strong focus on accuracy and efficiency.
- Assisted customers with questions and concerns and helped create a positive customer experience.
- Completed opening and closing responsibilities, including register and safe reconciliation, restocking, cleaning, and preparing the store for daily operations.
- Maintained accuracy and attention to detail while working efficiently during peak business hours.
- Prioritized tasks and adapted quickly as operational needs changed throughout each shift.
- Built positive working relationships with coworkers and contributed to a dependable, team-oriented environment.
Intern
Volkert
Mobile, Alabama
05.2023 - 07.2023
- Gained hands-on exposure to coding, cybersecurity, and technology in a professional work environment.
- Worked alongside experienced professionals and contributed to team projects and assigned tasks.
- Learned new systems and technical concepts quickly while applying feedback from team members.
- Strengthened organizational, problem-solving, and time-management skills while meeting assigned deadlines.
- Demonstrated initiative, professionalism, and the ability to adapt to new responsibilities and unfamiliar technology.
Education
Coursework in Pre-Radiologic Technology
Mississippi Gulf Coast Community College
Lucedale, MS04-2026
Associate of Science - General Studies
Jones County Junior College
Ellisville, MS12-2024
Skills
- Administrative & Organizational Support
- Customer Service & Communication
- Computer & Technology Skills
- Data Accuracy & Attention to Detail
- Time Management & Prioritization
- Problem Solving & Critical Thinking
- Team Collaboration
- Cash & Transaction Accuracy
- Opening & Closing Procedures
- Reliability & Professionalism
- Fast-Paced Work Environments
- Quick Learner & Adaptability
Timeline
Customer Service Associate
Keith's Superstores
08.2024 - 01.2026
Intern
Volkert
05.2023 - 07.2023
Coursework in Pre-Radiologic Technology
Mississippi Gulf Coast Community College
Associate of Science - General Studies
Jones County Junior College