Samantha Pittari
North Miami,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Southern Glazer's Wine & Spirits
Miami, FL
10.2022 - Current
- Sell and communicate with over 450 Business-to-Business customers focused on their specific purchasing requirements while proactively identifying and promoting upsell opportunities.
- Develop positive, long term customer relationships through personalized, proactive and effective communication.
- Use CRM (Salesforce) to maintain accurate and up-to-date information and timely communication with customers and management.
- Consistently met or exceeded monthly sales metric goals.
Manager
Duffy's Sports Bar and Grill
North Miami, FL
11.2018 - 10.2022
- Maintained open and professional team relationships to quickly identify and resolve issues.
- Maintained high level of morale and team-work on production floor through frequent communication with 40 employees.
- Facilitated on-site staff training and developed processes and procedures to increase accuracy.
Server
Emerald Point Restaurant & Marina
Greenwood Lake, NY
06.2010 - 08.2018
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols
Education
Bachelor of Science - Hospitality Administration and Management
Florida International University
Miami, FL04-2019
Skills
- Customer Service
- Salesforce CRM
- Relationship Building
- Issue Resolution
Certification
Florida Liquor Sales License
Tennessee Liquor Sales License
WSET Level 1 Award in SAKE
Timeline
Inside Sales Representative
Southern Glazer's Wine & Spirits
10.2022 - Current
Manager
Duffy's Sports Bar and Grill
11.2018 - 10.2022
Server
Emerald Point Restaurant & Marina
06.2010 - 08.2018
Bachelor of Science - Hospitality Administration and Management
Florida International University
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