Samantha Post

I use trade knowledge to inform my customers about proper selection in flooring choice. I have totaled 1.6m dollars in sales for my company. I work with clients on their projects to ensure a smooth and timely installation.

• Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
• Collaborated with store manager to develop marketing initiatives that drove traffic and increased sales from our store.
• Drive forklift to load customer's vehicles with materials.
• Manage daily tasks and lists in order to keep daily operations running smoothly.

As a housekeeper, I assisted in maintaining a clean and orderly hotel to upkeep the satisfaction of our guests.

• Consistently met or exceeded daily productivity expectations while maintaining attention to detail in all cleaning tasks.
• Stocked cart with necessary supplies needed to complete my tasks.

During my time working in textile production, I sorted and priced clothes to be sold to the consumer while meeting company productivity standards.

• Help train new employees in learning proper procedures.
• Sort, hang, price, and tag each piece of clothes.
• Use pallet jack to move pallets of clothes through warehouse.

While a customer service representative, I resolved customer complaints while prioritizing customer satisfaction and loyalty.

• Answered customer telephone calls promptly to avoid on-hold wait times.
• Processed payments and returns with accuracy and efficiency.
• Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.

I assisted in running a smooth business.

• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
• Conducted training sessions to educate employees on products and company policies.
• Maintained, documented and presented billing reports to managements.