Samantha Powell
Fairfield,AL
Overview
5
5
years of professional experience
Work History
Housekeeping Supervisor
Marriot Hotel
Birmingham, AL
08.2019 - Current
- Analyzed data collected from surveys or reports in order to identify areas needing improvement in terms of cleanliness or service delivery.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Inspected guest rooms and public areas to ensure they met established cleanliness standards.
Housekeeper
Marriott
Birmingham, AL
08.2019 - Current
- Organized closets with hangers for guests' clothing items.
- Ensured that all health standards were met during cleaning operations.
- Provided information about hotel services upon request from guests.
- Responded to requests from guests regarding housekeeping needs.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Observed proper use of chemicals when cleaning various surfaces.
- Followed safety procedures when handling hazardous materials.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Used cleaning chemicals following proper guidelines.
- Reported any maintenance issues or damage to supervisors immediately.
- Interacted pleasantly with clients and guests when performing daily duties.
- Communicated with maintenance team on damages to repair.
Education
Certified - House Keeping
Heart Trust NTA
Kingston Jamaica07-2005
High School Diploma -
Deham Town High
Jamaica 07-1997
Skills
- Department coordination
- Staff Scheduling
- Cleaning practices
- Staff evaluations
Timeline
Housekeeping Supervisor
Marriot Hotel
08.2019 - Current
Housekeeper
Marriott
08.2019 - Current
Certified - House Keeping
Heart Trust NTA
High School Diploma -
Deham Town High