Samantha Prettyman
Lani's Hawaiian Style Shave Ice
561 Saddlebrook Dr,UT
1
Certificate
2
Years of experience
Dynamic professional with a versatile background in operations management and customer service. Recognized for exceptional attention to detail and effective communication, with a commitment to driving team performance and operational excellence.
Work History
Operational Manager
2 Years 3 Months- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and oversaw staff in operational procedures and customer engagement techniques.
- Implemented inventory management systems to optimize job efficiency.
CNA
7 Months- Monitored vital signs, documenting changes for healthcare team review.
- Supported nursing staff in executing care plans for diverse patient needs.
- Assisted patients with daily living activities, ensuring comfort and safety.
On Site Worker
2 Months- Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance visitor experience.
- Collaborated with team members to improve operational processes, reducing downtime during busy periods.
- Developed efficient workflows for ticketing and crowd management during peak times.
On Site Worker
1 Year 1 Month- Managed daily upkeep of facilities, ensuring cleanliness and organization for optimal guest satisfaction.
- Operated farm equipment to maintain attractions and ensure guest safety.
- Assisted in coordinating seasonal events, enhancing visitor engagement and experience.
- Trained new employees on operational procedures and customer service standards.
Education
High School Diploma
- [3.8] GPA
- Extracurricular Activities: [Lacrosse]
- Professional Development: [Psychology & Human Science)
Skills
Operations management
Process improvement
Decision-making
Team leadership
Customer service
Attention to Detail
Reliability
Adaptability
Communication
Problem Solver
Fast Learner
Certification
Food Handlers
CPR
First Aid
Timeline
On Site Worker
U Pick Tulip Festival
03.2026 - 05.2026Read More
CNA
Seasons of Santaquin
10.2025 - 05.2026Read More
On Site Worker
Glen Rays Corn Maze & Pumpkin Patch
09.2024 - 10.2025Read More
Operational Manager
Lani's Hawaiian Style Shave Ice
05.2024 - 08.2026Read More
Salem Hills High School
High School Diploma
Read More