Samantha Purciello

The Value Engineering organization (consisting of solutions consultants and architects) offers strategic deal support across all channels, including employer, health plan, and partnerships. Solution consultants and architects align our solutions with customer needs, ensuring that complex buyer needs are realized, maximizing value delivery, and shaping our go-to-market strategy

• Lead, managed, and mentored a team of solution consultants and architects, fostering a culture of excellence and accountability
• Established KPIs and metrics to track the success of value engineering initiatives
• Collaborated with sales, customer success and product teams to build best-fit solutions for prospects
• Managed both people and projects, ensuring efficient resource allocation, project prioritization, and timely delivery of outcomes.

• Served as a trusted advisor for internal customers (AE, CR, etc.) related to selling strategy, product and service offering and more
• Established guidelines for selling by market segment and managed escalation processes for non-standard requirements, including establishing Deal Desk
• Served as interim leader to Sales Support with responsibility ranging from team management to proposal writing, project management, strategy, and cross-functional partnering

• Planned and executed key strategic sales initiatives
• Worked side-by-side with marketing, product, and growth teams to deeply understand our prospect needs, competitive differentiation, and identifying opportunities to drive value for the market
• Closely partnered with cross-functional teams to develop go-to-market approaches for new or changes to our existing offering
  
  Includes Promotion to Senior Manager (February 2023-February 2024)

Total Health Management Consultant in Mercer’s Norwalk, CT office. Experience in: Identifying, designing, recommending and implementing efficient, innovative business solution to address employers' complex population health challenges. Supported clients across a range of industries and market size, with a focus on large and jumbo employers.

Focus areas: Mercer Health Transformation Collaborative (HTC) Launch Expert, Inclusive Family Planning Vertical Leader, Musculoskeletal Digital Solutions Subject Matter Expert, MercerCares US & Canada Regional Co-Chair (Global Steering Committee)

Health & Benefits Consultant in Mercer’s Norwalk, CT office. Experience in: Managing the quality and timeliness of deliverables, while delegating to and maintaining overall responsibility for project work of more junior colleagues; Establishing necessary carrier/vendor relationships with appropriate contacts to serve clients in handling all administration of health and welfare benefits (eligibility, claims, billing, plan implementation, contracts, plan changes); Supported financial analysis and review, including underwriting and data analytics

Includes promotion to Associate II

Health & Benefits Analyst in Mercer's Norwalk, CT office. Experience in: Collecting, analyzing and interpreting client healthcare data; Structuring client communications and deliverables including proposals, reports and presentations; Building and maintaining relationships with internal teams and subject matter experts, and external clients

Includes promotion to Senior Analyst