Samantha Purdom
Summary
Dynamic and experienced HR and administrative professional with a proven track record of effectively managing various human resources functions and office operations. Demonstrated ability to streamline processes, improve efficiency, and enhance employee morale. Exceptional communication and organizational skills combined with a strong attention to detail. Eager to leverage my expertise to support a team in achieving their goals and objectives.
Overview
6
6
years of professional experience
Work History
Document control coordinator
Torcon
07.2023 - Current
- Implemented and maintained a comprehensive document control system to ensure accuracy and traceability of all project documentation
- Provided technical support and troubleshooting for database-related issues to ensure smooth operation and user satisfaction
- Produced high-quality, error-free documents such as reports, memos, and presentations on a regular basis.
HR and general administration
Bright Harbor Healthcare
09.2020 - 07.2023
- Managed recruitment process including reviewing resumes, conducting interviews, and making hiring recommendations
- Administered employee benefits program, including enrollment, maintenance, and communication with insurance providers
- Coordinated employee training programs and development initiatives to enhance skills and knowledge within the organization
- Oversaw payroll processing, ensuring accuracy and timely distribution of payments to employees
- Developed and executed email marketing campaigns to drive customer engagement and increase open rates by 20%
- Managed email marketing calendar and scheduling to ensure timely delivery of campaigns and maintain consistent communication with subscribers.
Accounts Administrator
Veterinary Practices of Lacey
08.2018 - 09.2020
- Processed invoices, receipts, and other financial documents in a timely and accurate manner
- Prepared financial reports and statements for management review
- Managed daily office operations, including coordinating schedules, answering phones, and handling correspondence
- Managed social media accounts and monitored online presence to enhance company's online reputation
- Utilized email marketing tools and CRM software to segment customer database and personalize communication efforts.
Education
Bachelors -
Kean University
Skills
- Zendesk
- Database Management
- Microsoft and Google Applications
Timeline
Document control coordinator
Torcon
07.2023 - Current
HR and general administration
Bright Harbor Healthcare
09.2020 - 07.2023
Accounts Administrator
Veterinary Practices of Lacey
08.2018 - 09.2020
Bachelors -
Kean University