Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Samantha Ramos

Lawrenceville,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Legal Assistant/Receptionist

Eraclides Gelman
Lawrenceville, GA
03.2022 - 03.2023
  • Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
  • Maintained client confidentiality in all matters.
  • Proofread drafts of legal documents for accuracy in grammar and punctuation.
  • Scanned physical documents into electronic format for storage in a secure database system.
  • Answered phones promptly while providing courteous customer service.
  • Managed office scheduling and kept accurate notes on deadlines, motions and other dates.
  • Booked travel arrangements for firm attorneys and support staff.
  • Draft discovery requests, including those for production, interrogatories, admissions, and copies
  • Maintain calendar for filing deadlines, conference calls and meetings, depositions, and court hearings
  • Communicate effectively with clients, attorneys, court personnel, law clerks, and judges
  • Transcribed dictation and prioritized incoming mail
  • Optimized customer service experience through efficient telephone and front desk reception
  • Office and supply maintenance
  • Heavy use of Aderant Total Office and Microsoft Office Suite.

Accounting Assistant

RTC Associates , LLC
Buford, GA
10.2018 - 02.2019
  • Process payments and handle petty cash in excess
  • Reconcile reports and financial data for clients
  • Save clients on average by analyzing income and expenses
  • Generate reports for senior management
  • Analyze and interpret financial records
  • Implement new consolidation procedures to reduce monthly/quarterly closing time
  • Review financial statements and tax documents to correct any discrepancy
  • Integrate technology into accounting process through use of Cassey 360
  • Examine and interpret various documents, including sales tax, property tax, expense reports, excel spreadsheets
  • Provide exceptional customer service to all incoming clients
  • Build financial reports for clients
  • Monthly work from home with company laptop.

Cashier/Customer Service

Beauty Masters
Duluth, GA
10.2017 - 12.2017
  • Implement innovation promotions to increase store revenue
  • Build loyal clientele through high-level of customer satisfaction
  • Train new employees
  • Evaluate sales personnel on a monthly basis and discuss target goals
  • Inspect deliveries and report damages in accordance with company policies
  • Ensure packing labels are clear and correct
  • Comply with all company-wide safety procedures
  • Break down and remove empty boxes
  • Receive, unload, and unpack boxes each day
  • Design displays to improve customer engagement experience
  • Stock shelves with delivered packages.

Teacher's Aide

Fountain Park Academy
Lawrenceville, GA
12.2015 - 08.2017
  • Provide support and assistance to students throughout the school day
  • Update bulletin boards in accordance to lesson plans
  • Communicate clearly with administration and parents on student accomplishments/struggles
  • Evaluate and document student progress
  • Supervise students
  • Set up creative learning environment for [how many] students
  • Monitor and record progress for students
  • Develop creative activities for student participation and learning
  • Prepare lesson plans for students
  • Adapt lesson plans and techniques to the needs of my [how many] children
  • Maintain cleanliness and organization of classroom
  • Maintain a safe, stimulating classroom for students each year
  • Attend hours of continued education and training annually
  • Participate in faculty meetings and parent-teacher meetings
  • Assess progress of students and adjust learning plan accordingly.

Office Assistant

Good Samaritan Health Center of Gwinnett
Norcross, GA
01.2014 - 08.2014
  • Update patient records on paper and through computer database
  • Ensure patients leave with all relevant information, materials, and supplies
  • Assist physicians with paperwork as needed
  • Prepare patients for routine exams and medical procedures
  • Ensure cleanliness of front office and patient exam rooms
  • Administer injections and perform routine tests
  • Oversee supply inventory
  • Manage appointment schedule and conduct follow-up calls
  • Prepare rooms for patient eams
  • Provide medical and administrative support to team of doctors and nurses
  • Record and update patient information in hostial database.

Education

Cybersecurity -

Gwinnett Technical College
06.2021

High school diploma -

Phoenix High School
12.2013

Skills

  • English
  • Customer service
  • Technical support
  • MS Office proficient
  • Litigation Support
  • Data Management
  • Travel Coordination
  • Legal research and writing
  • Calendar Management
  • Accounts Payable
  • Tax Experience
  • Financial Report Writing
  • Accounting
  • Microsoft Outlook

Certification

  • First Aid Certification
  • Linux+

Languages

English
Professional

References

References available upon request.

Timeline

Legal Assistant/Receptionist

Eraclides Gelman
03.2022 - 03.2023

Accounting Assistant

RTC Associates , LLC
10.2018 - 02.2019

Cashier/Customer Service

Beauty Masters
10.2017 - 12.2017

Teacher's Aide

Fountain Park Academy
12.2015 - 08.2017

Office Assistant

Good Samaritan Health Center of Gwinnett
01.2014 - 08.2014

Cybersecurity -

Gwinnett Technical College

High school diploma -

Phoenix High School

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